20 Most Recent Brother MFC-5460CN All-In-One InkJet Printer Questions & Answers

Main problem with Inkjet Printer cartridge is, ink gets dry after no use for long time. In your case, your cartridge provider might be given you out dated cartridge or if not, there may be technical problem with your printer.

Brother... | Answered on Jul 18, 2014

Hi madeleine,
1.Press the cover release button and then open the front cover.
2.Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3.Open the back cover.
4.Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
5.Using both hands, gently pull the jammed paper out of the fuser unit.
6.Put the drum unit and toner cartridge assembly back in the printer (press firmly).
Fully close the front and back covers.
Pull the duplex tray completely out of the printer.
7.Pull the the jammed paper out of the printer or the duplex tray.
8.Put the duplex tray back in the printer.
9. Make sure that the Back Cover LED and the Paper LED are off and then, the Status LED lights green.
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