20 Most Recent Mutsy 4Rider - Red Stroller Questions & Answers

Hi,

First remove the seat or carrycot/car seat if this is on the chassis. Then, stand to the left of the chassis. Push down the button on the handle which lowers the handle bar height with your right hand. With your left hand, take a hold of the black cuff on the side of the chassis (this should be about waist height). In one movement, you need to pull the left hand up, whilst pushing down your right hand, this needs to be done at the same time, and with some force.
When the chassis is lowered toward the floor, this will click shut. To open the chassis, there is a small metal arm on the left hand side of the chassis with a red cover on (this is quite little) you need to lift this button upwards (towards you) and the chassis will open.

I hope this helps.

take seat unit off and you should see a screw try untighting it a little see if that helps

CONTACT MUTSY
LINK: http://www.mutsy.com/service/contact

Mutsy USA Inc.
500 International Drive | suite 120
Mt. Olive, NJ 07828
t. 973 691 5200
f. 973 691 5208

Normally pushchair companies are very helpful at providing spare parts (at a cost) glad I didn't get a musty now. Try eBay they have many spare parts

Hi We would recommend you contact Mutsy for assistance service Mutsy

hi i'm not sure if this will help but it seems babystyle is the uk place that has the mutsy collection
try giving them a call they should be able to tell you who can service your mutsy

http://www.babystyle.co.uk/ContactUs.html

please let me know if they can help as i will be able to let other users know