Top 10 Apple iPhone Smartphone Questions & Answers

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  • 167,907 People Helped

iPhone won't shut off.

Okay, here's my problem. Earlier today, I was trying to check a missed call on my iPhone, and I tried to click the phone button, and the iPhone wouldn't let me click on anything, so I try to shut it off, and it acts like it's about to shut off (With that circle thing that lights up, like it's loading...the sign that tells you the iPhone is about to shut off.) and the iPhone has been like that for about an hour now, and won't shut off.

Can someone help me?


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  • Most Helpful of 18 Answers

From the website - the 2nd one worked for me:

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

Posted on Nov 18, 2008


  • 154,003 People Helped

Iphone won't charge and now won't work

I dropped my iphone whilst ina changing room and when i picked it up it sed no sim but worked fine the following day although it was runnin out of battery. The battery ran out so i plugged it in the plug socket charger and soon realised it wasn't doing anything so i plugged it in the laptop usb and still nothing happened put it in the docking station in the computer still nothing and the same when i plugged it in to an upstairs socket now if i press the on button it comes up with a battery with a bit of red tht flashes with a lighting bolt and a plug image if i hold it for long enough when the apple comes up it goes onto the password screen but if i press a number it goes bck to the battery again how can i fix this also this is an unlocked phone

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  • Most Helpful of 29 Answers

Problem: "i have an unlocked iphone. Its worked fine for several months now, until I dropped it today in the acrylic case. when i picked it up it had the error message saying "the acessory you are trying to use, does not work with Iphone, try turning on the airplane mode to stop the noise" (only using the standard email app tho). It doesn't charge"
Solution: using bits and pieces of info found on this page I did the following:
1. tried my friend's charger (didn't work)
2. tried to charge using both wall and computer (didn't work)
3. plug into computer and hold down the home button until red battery indicator came on (showed a lightning bolt but still seemed frozen and stayed red so not really charging)
4. while still plugged in: hold down both power button and home button simultaneously (got gray lines on screen, scared me at first!)
5. waited a minute, then held down power button as if I was turning on the iPhone like normal (got the apple logo and the phone loaded up fine, received text messages and the battery charging indicator is actually turning green and seems to be charging)

Posted on Sep 02, 2009


  • 128,253 People Helped

cannot connect Youtube on iphone

I have a unlocked version of iphone i have been able to use safari and other features over EDGE network but when i try to connect to Youtube it says "cannot connect to Youtube"

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  • Most Helpful of 24 Answers

Step 1: backup your settings and files on itunes
Step 2: restore iphone to default( this will erase everything)
Step 3: try Youtube before Jailbreak to make sure its working
Step 4: ***important*** run ziphone for JAILBREAK only!
YouTUBE remains working. when I tried to DO-IT-ALL youtube never worked afterwards.
Step 5: Sync iphone to get your settings, contacts, emails back

Posted on Apr 07, 2008


  • 114,880 People Helped

Dead iPhone?

I had my iPhone at work today and the battery was dying. I got a red battery icon saying to connect to power, then after hitting the main menu button, it just went blank. I got into the car and put it to the charger, no familiar recharge noise nor the green battery icon. I have it home now on the base charger but still nothing is going on. Maybe let it charge for 8 hours before I touch the thing again? Or is there something more serious going on?

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  • Most Helpful of 10 Answers

I had a blank screen and couldn\'t do anything. I just held the Home and On/Off button together for about 6-10 seconds and the Apple logo appeared, after that it was all sweet :)
It is a pity this happens. Oh well, at least it was simple to reset the phone and fix my problem. Good job Apple :P

Posted on Jan 16, 2010


  • 107,413 People Helped

Phone will not ring

i cant get my iphone to will only vibrate

Posted by on


  • Most Helpful of 26 Answers

Thanks, The orange dot on my phone was showing as well. That fixed the problem.

Posted on Feb 12, 2008


  • 94,280 People Helped

bluetooth problems iphone

My iphone will not detect other bluetooth devices or allow any others to send to it

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  • Most Helpful of 13 Answers

This is not strictly true - my iPhone connects wonderfully to my Plantronics Voyager 520 headset. It will not connect to other phones, headphones, etc. via bluetooth. It is intentionally crippled and will only connect to a headset via bluetooth.

My guess is that Apple sells songs and doesn't want you trading them around to your friends via bluetooth. Whatever the reason, it's quite annoying.

Posted on Jan 29, 2008


  • 79,227 People Helped

downloading contacts from Palm to iphone

I want to download my contacts from my Palm Pilot to my Iphone

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  • Most Helpful of 9 Answers

Just save the contacts as described above "Bring up Palm Desktop. Make sure your Palm phone is sync'ed up. Show the Address page, select all contacts (Ctrl-A), and export them with File, Export vCard... This puts all contact information into a single file as a sequence of vCards."
Then send the file you saved as an e-mail attachment - using any mail (i.e. gmail, yahoo, outlook, etc) - to your i-phone e-mail. Open this email on the i-phone and push the attachement - it then asked you if you want to add these, click (push?) yes, and select eithr merge or new and voila you got them.

Posted on Oct 05, 2009


  • 78,293 People Helped

how to insert sim card into 3g ipone

how to insert sim card into 3g ipone

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  • Most Helpful of 5 Answers

Found it!!

There is a little hole along the top of the iphone, stick a paper click in and it ejects a tray to put your sime in.

It's not electric, so you need to give it a push

Posted on Jul 26, 2008


  • 78,134 People Helped



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  • Most Helpful of 24 Answers

press the home keys and power button simultaneously for about 5 secs... it should reboot. :-)

Posted on Apr 10, 2008


  • 69,196 People Helped

SMS on iPhone

How do you sent an SMS message to multiple recipients on the iPhone?

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  • Most Helpful of 12 Answers

Simply use the plus (+) botton on the upper right corner where the To is to send multiple messages.

Posted on Jan 01, 2008

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