SanDisk Sansa c240 MP3 Player - Answered Questions & Fixed issues

No, the Sansa C240 does not support video files. It will handle MP3, WMA, WAV, and protected WMA DRM audio files. It can also handle still images in JPEG, TIFF, PNG, BMP, and GIF files.

I wish that I had better news for you. Some of the newer MP3 players from SanDisk do support video files.

Cindy Wells

SanDisk Sansa... | Answered on Jul 26, 2015 | 72 views

connect to a computer then go to the sansa site and d/l new drivers

SanDisk Sansa... | Answered on May 08, 2015 | 90 views

THo now this is out of date and if you can even find a battery anymore to open the back slides in the direction of the the hookup.battery can be a bit stubborn to remove will need to pry it up slightly being careful the casing doesn't get removed.

SanDisk Sansa... | Answered on Oct 15, 2014 | 44 views

Sansa C240 can only read SD cards that are NOT SDHC - that means it can only read up to a 2gb Micros SD card.

SanDisk Sansa... | Answered on Oct 15, 2014 | 1,736 views

software of your mp3 is damaged...reinstall it

SanDisk Sansa... | Answered on Jun 15, 2013 | 149 views

only the logo of sandisk appears and it don\'t work anymore. Even if you press any keys, only the logo is visible.I think it needs to be reformat or something.Kindly help please

SanDisk Sansa... | Answered on Jun 15, 2013 | 143 views

Yeah, water damage = irreversible; everyone on this forum who has ever dried out their mp3 player failed to get a player that worked 100% of the time - call the manufacturer, Sandisk, and see if you are eligible to get a replacement - don't mention the water damage

SanDisk Sansa... | Answered on Jun 15, 2013 | 125 views

MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :-

SanDisk Sansa... | Answered on Mar 24, 2012 | 76 views

You can get help via this link:

You will access information you need.
Good luck!

SanDisk Sansa... | Answered on Mar 02, 2011 | 76 views

Please install and or re install your sansa driver on your computer and get them paired again.
Regards, Jay

SanDisk Sansa... | Answered on Feb 28, 2011 | 21 views

If you plug the player into a USB port, it should appear in My Computer.
Open it and drag and drop the songs into it.
If you have a microSD card fitted that will show up as well.
Think of it as just another thumb drive.

You can also put songs on a microSD card using a card reader, and plug it into your player.

There are software utilities that will automatically update your player's contents, but i have never looked at them, having found the above two methods sufficient.

SanDisk Sansa... | Answered on Jan 30, 2011 | 280 views

You can download the manual from

SanDisk Sansa... | Answered on Jan 25, 2011 | 38 views

MP3 players can only play music files in mp3 file format. Music files need to be converted to mp3 file format before copying to the MP3 player. Please click on this link and follow my instruction to convert music files :-

SanDisk Sansa... | Answered on Dec 06, 2010 | 41 views

There are two to reformat your device. Just follow these instructions

From menu of your device:
1. Turn on your Sansa C240
2. From the main options menu, select " Settings "
3. Select " Format " and " Yes "

Formatting Manually:
1. Turn off Sansa C240
2. Slide the " Hold " switch on the bottom of the device to the " On " position
3. Press and hold the " Play " button. Press and release the " Power " button.
4. Hold the " Play " button until the LED screen displays the message " About to format device."
5. Release the " Play " button and press the " Next " button once.

Try these steps and let me know if you manage to reformat your device.
I could instruct you on how to reformat this device on your pc just post back.

If these solutions helped you.. please rate this answer and leave some testimonial too.
Thank you

SanDisk Sansa... | Answered on Nov 17, 2010 | 141 views

You can download the driver for your operating system from

SanDisk Sansa... | Answered on Jan 02, 2011 | 164 views

SanDisk Sansa... | Answered on Nov 04, 2010 | 138 views

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