Top 20 SanDisk Sansa c240 MP3 Player Questions & Answers

No, the Sansa C240 does not support video files. It will handle MP3, WMA, WAV, and protected WMA DRM audio files. It can also handle still images in JPEG, TIFF, PNG, BMP, and GIF files.

I wish that I had better news for you. Some of the newer MP3 players from SanDisk do support video files.

Cindy Wells

SanDisk Sansa... | 72 views | 0 helpful votes

connect to a computer then go to the sansa site and d/l new drivers

SanDisk Sansa... | 90 views | 0 helpful votes

THo now this is out of date and if you can even find a battery anymore to open the back slides in the direction of the the hookup.battery can be a bit stubborn to remove will need to pry it up slightly being careful the casing doesn't get removed.

SanDisk Sansa... | 43 views | 0 helpful votes

MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :-

SanDisk Sansa... | 76 views | 0 helpful votes

If you plug the player into a USB port, it should appear in My Computer.
Open it and drag and drop the songs into it.
If you have a microSD card fitted that will show up as well.
Think of it as just another thumb drive.

You can also put songs on a microSD card using a card reader, and plug it into your player.

There are software utilities that will automatically update your player's contents, but i have never looked at them, having found the above two methods sufficient.

SanDisk Sansa... | 280 views | 1 helpful votes

You can get help via this link:

You will access information you need.
Good luck!

SanDisk Sansa... | 76 views | 0 helpful votes

Please install and or re install your sansa driver on your computer and get them paired again.
Regards, Jay

SanDisk Sansa... | 21 views | 0 helpful votes

There are two to reformat your device. Just follow these instructions

From menu of your device:
1. Turn on your Sansa C240
2. From the main options menu, select " Settings "
3. Select " Format " and " Yes "

Formatting Manually:
1. Turn off Sansa C240
2. Slide the " Hold " switch on the bottom of the device to the " On " position
3. Press and hold the " Play " button. Press and release the " Power " button.
4. Hold the " Play " button until the LED screen displays the message " About to format device."
5. Release the " Play " button and press the " Next " button once.

Try these steps and let me know if you manage to reformat your device.
I could instruct you on how to reformat this device on your pc just post back.

If these solutions helped you.. please rate this answer and leave some testimonial too.
Thank you

SanDisk Sansa... | 141 views | 0 helpful votes

You can download the driver for your operating system from

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only the logo of sandisk appears and it don\'t work anymore. Even if you press any keys, only the logo is visible.I think it needs to be reformat or something.Kindly help please

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MP3 players can only play music files in mp3 file format. Music files need to be converted to mp3 file format before copying to the MP3 player. Please click on this link and follow my instruction to convert music files :-

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You can download the appropriate driver from

SanDisk Sansa... | 75 views | 0 helpful votes

One, put the files in a compressed folder, then put the compressed folder onto the Sansa.
Two, convert the music files to something other than .wma, .mp3, and .wav.

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The Sansa player can hook up to a computer in two different modes. Through normal use it can switch modes on it's own, although rare it can happen. Now stuff added in one mode can not be seen in the other mode and you can not delete the files. So you have MSC mode which means Mass storage class and is the best mode to use. Then MTP mode means Media transfer protocol, you have to use this mode if you use Napster and such to download MP3's with protected content (DRM) you have to set the player to one mode or the other, to see the files and delete the files you want to delete or to find the missing files. MSC makes your player look like a thumb drive, and is easy to use. Another reason you cant see video clips would be due to the extension name of the file. or the type of file it is. The Sansa players can see AVI, MPEG-4 (mp4) video types. If you have a fla video loaded on the player can not see it.,

SanDisk Sansa... | 330 views | 1 helpful votes

Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,
right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
Please rate me

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