20 Most Recent HP LaserJet M5035 MFP Printer Questions & Answers

Open the door and you may need a flashlight to search for the paper. Check your feed rollers also. If they are not feeding the paper you will get this error

HP LaserJet... | Answered on Jan 31, 2015

HP Service Manual Library

Download the manual here, this is your best option and will show you step by step.

HP LaserJet... | Answered on Jul 15, 2014

Hi a quick resolution is to unplug the machine and reconnect.
this problem is caused board located behind the scanner and needed replacement.

HP LaserJet... | Answered on Jul 15, 2014

I think you are since the dc controller only controls paper movement and nothing else. A 49 error is a firmware error and has many causes from applications, network and just defective formatter. If the errors occurs with the printer not connected to anything, then the formatter would be the logical issue if the firmware has been updated. Keep in mind having a jet direct card in the slot can cause the error, so the only true way to test is with everything removed with the exception of firmware, memory and power. Also keep in mind that if the 4250/4350 series power is derived from the lvps and not the dc controller. Also with this model the embedded jet direct card is known to occasionally have issues. When you upgrade the firmware for the formatter it also upgrades the firmware on the embedded nic card. Again the only true way to test would be to disable the embedded nic card on powerup.

Read more... HP Support document HP Support Center and HP Printer Support

HP LaserJet... | Answered on Jun 27, 2014

MB460/470/480-UserName -admin Password -aaaaaa

HP LaserJet... | Answered on May 20, 2014

Cold reset requires no password. Go to the machine and turn it off. Power it on and when the memory count starts, hold down the 6 button on the keypad. Hold until all three leds turn on and stay on. Release the 6 button, press the 3 button until display reads "cold reset", press 6 once more and printer will restart.

HP LaserJet... | Answered on Apr 20, 2014

The book says to replace the scanner control board 1st.
Problem can also be with the hard drive.

HP LaserJet... | Answered on Mar 05, 2014

Hi leslie,
First, is to reseat the toner cartridge and turn the machine off and back on. Second, obviously is to check and replace the toner cartridge. Like every other toner cartridge error majority of the time it's related to a third-party or rebuilt toner cartridge so replace the toner cartridge. Lots of times these errors happen right after people replace their toner cartridge. For some reason they believe because it's a new toner cartridge that can't possibly be the issue. For me that's a dead give away they have a bad cartridge. Before you call a technician in for service make sure you replace the toner cartridge with a new one first. Preferably with a OEM HP toner cartridge. Third, is to check the memory tag assembly, RM1-6284-000CN. Make sure it's properly seated in the machine and the contacts that mesh with the chip on the toner aren't bent. Finally, make sure that the memory tag connector is fully seated at connector J1703 on the ECU. The connector is behind the main cooling fan so it might need removed to check the connector.

In case Still Having Problem Then Follow Us For Hp Printer Problems For On :
HP Printer Support

HP LaserJet... | Answered on Feb 06, 2014

Not finding what you are looking for?
HP LaserJet M5035 MFP Printer Logo

121 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6220 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

LaserJet HP

  • LaserJet HP

Most Popular Question

replace dc controller board

  • Office Equipment & Supplies