20 Most Recent Sony Cyber-Shot DSC-S500 Digital Camera - Page 9 Questions & Answers

The camera wants you to format the card in the camera. Go into the setup menu and scroll down to "format" and follow the on-screen instructions.

I do not care to pay for my help so please cancel my question

Replace with a new battery

Have you tried changing the batteries? If not try holding the On/Off button for 5 seconds.

Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Go to "my computer"and see if you can see your camera showing up as an external drive(it normally does). Doubleclick on it to open up the contents of your camera.

Loading pictures to where? are you trying to playback picture in camera saved in memory card or transferring them to PC? Give me bit details to understand the problem with DSC-S500

Whats wrong with your Sony DSC-S500 camera?

click on the 'center button' and choose. audio setting.
and adjust volume according.

Hello. Here is a download site for your instruction manual: http://www.nycv.com/manuals/Sony/DSCS500.pdf

Information on using the flash begins on page 17. I hope this helps!
Take care, Gabrielle

Please take out memory stick from camera and power up camera and check still gives format error?
If no further error then put memory stick back in camera and press Menu >> Format >> OK to format memory stick. That will delete all data on memory stick and refresh it for new photos.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

There is probably software that came with your camera that you can install for automatic reading --if so you need to visit their webpage to see if a driver update is available before you use it.

Otherwise you can do it manually by hooking up your camera or reader and opening My Computer -- look for an added drive, that will be your photos. Open it and you can save to your hard drive.

i have been having the same problem too... i cant seem to get the audio on my computer but if i send it to someone else they can hear it.. it MAY be ur computer!

I got this from the Sony website. I haven't tried it yet. I also have an email in to them.

Follow this procedure to troubleshoot if the power will not turn on.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.

1. Ensure you are using fresh or fully charged batteries. IMPORTANT: Batteries discharge more quickly when used in cold weather conditions.
   
2. Attempt to turn on the camera.
3. If the issue is not resolved, try replacing or recharging the batteries.
4. On the camera, move the mode switch to the Playback/Edit mode and attempt to turn on the camera.
5. If the issue is not resolved, try connecting the AC power adapter (if applicable) to the camera and a working electrical outlet.
6. Attempt to turn on the camera.

NOTES:

• Not all cameras are provided with an AC power adapter.
• If the issue is still not resolved or the camera operates in one mode but not the other, then service will be required.

I was having the same problem, I took a clean pencil eraser and polished the contacts in the camera.
Using fresh new batteries, I also lightly cleaned the contacts points with emery cloth. I cleaned with alcohal and Q-tips. Issue resolved for now.

Small thin card will go to your DSC-S500 camera.
Big piece is its jacket / adapter and can be used in old Sony digital cameras.

Its plug n play camera and Windows already has required driver.
Plug usb cable in camera and computer and got to My Computer, click Removable Disk and check folder for picture files, copy them and past on selected place in Computer.

Please RESET camera by going in to camera MENU -> Initialize -> OK.
Camera will go to default factory settings and problem will resolve.

It just happened to me and was looking for info on it and this popped up.
This might sound risky,but it worked for me.
Well it should me like stuck about 7/8 its original size when on and when look at from above,it is tilted.
What i did was push it a little to make it straight,and then i just pushed it back in with enough force to make it move but not jam it.After I pushed in back in,i turned it on,and Wahh Lah!
It worked for me:D