20 Most Recent
Questions & Answers
960 service memory error - a
The error indicates that the system board's on-board memory has failed. This usually requires a service call but you can try to turn off the printer, then turn on after 15 seconds. If the problem continues, I strongly suggest you contact Lexmark technical support or an authorized service provider for assistance. You may need to know your printer's model type and the serial number when calling for service. Thanks.
on Dec 14, 2015
Too much red
Don't change the density / RET on your Color Laser Printer, you can adjust when necessary from your printer driver via your computer.This Magenta issue I see often in this Lexmark Printer, replacing the toner may help, but cleaning the contacts on the transfer belt and dumping the waste hopper, is the only solution.I would only use O.E.M. Toners on this printer.
on Sep 18, 2014
Try to power cycle the printer Ii.e., power off and on).Verify whether machine has power (check fan, LED). Verify if fan is running. If fan is not running, replace LVPS (Low voltage power supply. Part # 40X5409. For further assistance please contact Lexmark
on Feb 29, 2012
Not finding what you are looking for?