Top 20 HP Photosmart C4280 Aio Printer - Page 8 Questions & Answers

Here's my GEEK-steer ...

First, try a quick "Hot Plug":

1. Disconnect the USB cable from the printer.
2. Wait 10 sec's.
3. Reconnect the USB cable.
4. Test scan again.

No joy? Oh well, it was a long shot anyway. In that case, let's continue the journey ...

"...unable to COMPLETE the driver downloads using the disc which came with the printer bu have got it working using the WINDOWS WIZARD FACILITY." ... What I'm hearing is:

1. You have previously attempted to install the printer using the HP disk that came with it, but it was never COMPLETED successfully.
2. It was then subsequently installed using only the resident Windows generic drivers ("WINDOWS WIZARD FACILITY"/Device Manager).

If that is essentially accurate, then there is both your problem AND YOUR SOLUTION. Printers can be the most persnickety of all devices to install ... they want what they want, and that's just the way it's gonna be! Although Windows commendably satisfied your printer with satisfactory enough drivers to get it working, it obviously didn't meet the mark well enough to facilitate scanning.

As a cardinal rule, I employ the dreaded (and much-too-often advised) "uninstall/reinstall" as an absolute final resort. In this case though, that is the most advisable thing for you to do. Most devices (and printers especially) need to be installed using the latest and best (usually from its manufacturer) drivers available. Therefore ...

UNINSTALL ALL ASSOCAITED SOFTWARE.

1. Start > Control Panel > Add or Remove Programs
2. Select the HP all-in-one software entry in the list of installed programs.
3. Click Remove.
4. Disconnect the USB cable from the computer.
5. Restart (reboot) your PC.

REINSTALL.

• Using your HP disk.
• Follow EXACTLY its installation checklist (ESPECIALLY by NOT reconnecting the cable until the checklist advises!).
• If your printer is not brand-spanking new, you may want to go to the HP web site to locate possibly later (1) software installation package (2) drivers (3) manual (4) instructions. You'll find any and all of these here: http://h10025.www1.hp.com/ewfrf/wc/product?product=3192753&lc=en&cc=us&dlc=en&submit.y=6&submit.x=10&lang=en&cc=us

Good luck, and post back with a status report and/or any further questions.

"Today's the best day of my life...and NOW you're part of it!"

Ok - the reason this error pops up is because there is a software issue going on. If the software is correctly installed you will see options for where the scan will go in the computer.
Having said that there are several things that can cause a problem between the printer and the software;
1) You are connecting the printer by USB to router - you may print but will never be able to scan as this is not a networkable printer. Connect it directly to your computer and recomplete the setup portion to configure the scanner.
2) You have not finished the setup. At the end of the installer you can setup the scanner but if you skipped this step you will have to redo it in order for it to connect. Click on the device manager in your dock and then next to information and settings there will be a little wheel. Click on the wheel and go to setup assistant. Complete the assistant and try to scan.
3) The printer is not grabbing the new software options - leave the printer turned on but unplug the power cord and wait for 30 seconds. Plug printer back in - when you do this it should initialize and will look to the mac for changes and the options should load.
4) Software missing - You MUST have the software for the printer installed for scanning function. Adobe and other programs cannot replace it - it has to be installed.
5) Software is corrupted. Uninstall the software (uninstaller is under applications in the HP folder) and then download (www.hp.com) and install the most recent full feature software and drivers for your operating system.
6) If all these steps fail you may have an issue with your computer and it's TWAIN drivers.

Check your black ink cartridges...

I had this problem at work several times. Unplug your printer from the back, wait 2 or 3 minutes, plug back in, problem solved! Also, if this doesn't work, (I'm at home now), but I believe that I got that info from the HP troubleshooting website. Good Luck!
Debbie

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

lost cd for installation for HP Photosmart C4280

show me picture for installation the cartidge

Hello brimar126,
To fix this issue, simply try setting the paper type to plain and then try printing. Hope this helps


gud luck

Hello Kathi1603,
Please try these few things to see if they will get your printer running again. First off, check to make sure your USB cable is properly connected at both the computer end and printer end. If that's OK..then power cycle the printer.. try to print a test page by going to the control panel from your start button and then select Printers and Faxes.. using the right mouse button for your printer, selcet Properties then pick 'print a test page' see if that works.. If that fails, then transfer the USB can;e to another USB port on your computer and retry all the previous things.. When all else fails, restart your computer and see if you can print a test page to your printer.. Hope this helps get you going..

You can download the user guide or go through the onscreen manual from the Guides and Manuals section @ this link:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15402

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hi

You can the FULL USER GUIDE by hitting your mouse on this link

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us⟨=en&product=3192753&

Thanks
Rizwan
[email protected]

Dear sir; I suggest go to HP.com then click on printer, in the serch box you can enter 'user manual for-----" just follow the direction they will guide you there. good luck,

Drivers, Software, lost C.D....come this way!  

If you have lost you cd or don't know how to install your printer then all you need to do is download the drivers and software from the manufactures website that suits your operating system and printer.

Drivers and software download areas for brands listed below, just click to gain access and then locate driver for your needs.

 HP

PLEASE NOTE

When installing drivers/software it is generally a good practice to -



·                                 Delete old/previous installs
·                                 Leave printers USB cable disconnected from computer until newly installed software requests it to be connected.

hi!!!

try to replaced the usb cord

Yes they are refillable. All you need to do is buy some refilling kit and an ink bottle that is compatible with your printer.

Try reading the  "solve a problem" section:  
http://h10025.www1.hp.com/ewfrf/wc/product?product=3192753&lc=en&cc=us&dlc=en&submit.y=5&submit.x=9〈=en&cc=us

It appears your printheads are broken. Contact HP to verify.

Remove it and see what is in the way or if the clops are broken r what. Their is a mechanical reason that it won't install.  
http://h10025.www1.hp.com/ewfrf/wc/product?product=3192753&lc=en&cc=us&dlc=en&submit.y=5&submit.x=9〈=en&cc=us

Try a complete uninstall:

Unplug the USB cable from your PC.
[If it is a WinVista Operating System Then in Go to Start> Control Panel> Programs and features delete all the entries you see for HP.( If it promts a restart do not restart now)
Rest all steps wil be same as winXP]

If it is a WindowsXP Operating System then:

Go to Start> Control panel> Add or Remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.

After all restart the computer.

And if possible download the software from HP website:

For WinXp:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-2&lc=en&dlc=en&cc=us&lang=en&os=228&product=3192753

Then click on download only and then follow the on screen instruction to install the All-In-One, ONLY PLUG THE USB CABLE WHEN PROMPTED DURING INSTALLATION.

Fo WinVista:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-2&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3192753

Then click on download only and then follow the on screen instruction to install the All-In-One, ONLY PLUG THE USB CABLE WHEN PROMPTED DURING INSTALLATION.

Let me know if any problem.

Good Luck

Use the scan commands from the HP device manager, not the printer.
[email protected]