20 Most Recent Sony DRU-820A DVD RW Dual Layer Burner Questions & Answers


Hi there,

If you have Nero Express, try using that, as it should prepare the data for you. Also it maybe that you don't have the correct "codecs" installed. There are some Nero updates you can download from Sony:
http://sony.storagesupport.com/product/125#documents

Hope these solve your problem.

Regards,
Tim

Sony DRU-820A... | Answered on Jul 18, 2019


There can be couple of issue with your DVD ROM, one can be that the belt of the DVD tray might be loose secondly the DVD which you are using might not be of good quality and last but not the least the DVD ROM head might be faulty or lence of the head might be faulty.

You can try the below mentioned fix once and then check again



1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer

Sony DRU-820A... | Answered on Sep 01, 2011


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

Sony DRU-820A... | Answered on Aug 18, 2011


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps



Sony DRU-820A... | Answered on Aug 13, 2011


you will need a program like Any Dvd which removes all the protections on the dvd before it can be burnt these are on the dvd to protect against piracy or

click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
hope this helps

Sony DRU-820A... | Answered on Apr 11, 2011


you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty
hope this helps

Sony DRU-820A... | Answered on Feb 22, 2011


by a new one, that one is dead

Sony DRU-820A... | Answered on Feb 14, 2011


go to " device manager" and expand the dvd/cd rom drives. Select your dvd rom there and right click on it, then uninstall it. Then on top of the device manager options, click on "action" and click on scan for hardware changes. Wait for it to be detected again. You may need to have the driver for your dvd drive (usually its on the cd that came with the drive ) If you don't have then just dowload the driver from the internet.

Sony DRU-820A... | Answered on Oct 07, 2010


My parents had a Sony drive that was the same. The guy at the store says that some sony models have a chip that detects the type of disc and will only play originals.

Sony DRU-820A... | Answered on Jul 21, 2010


yoiu do not need drivers in windows 2000 and above for any cd/dvd player/burner. check if it is listed in your hardware, if not then check inside if it is actually physicaly connected.

you did not provide any information what is the problem, what operating system and what computer specs are. if you require more detailed help, do provide these details first please.

Sony DRU-820A... | Answered on Jul 20, 2010


go to repair shop

Sony DRU-820A... | Answered on Feb 21, 2010


just uninstal power2Go so do i did...........


it is a big soft uses more ram.......

use a light version like nero,magic.............
always works

Sony DRU-820A... | Answered on Feb 13, 2010


Hi
Please try a cd/dvd lens cleaner if the problem persist then the lens is defective and repairing the drive will be waste of money just replace it.

Sony DRU-820A... | Answered on Jan 29, 2010


ur registry is corrupt...
try cleaning the registy
visit my website www.sureshayyar.110mb.com

go to dowload page in there...get Tuneup Utility...install, clean the registry....
also try runing chkdsk...if u know how to do it...
all the best

Sony DRU-820A... | Answered on Dec 25, 2009


its because of several problem
1,check the speed of the dvd is matching with cd rom
2,check the latest driver installed ornot
3,go to properties of my computer-hardware-devicemanager,check cd rom
if it in yellow colour
pls do following steps
A,right click and enable
B,download cdrom disable tool from the website and enable cdrom
C,check the registry.it shold be 3
D,check any upper and lower filter in the registry

Sony DRU-820A... | Answered on Oct 27, 2009


buy a new burner or use a faster program

Sony DRU-820A... | Answered on Aug 23, 2009


After reformatting a computer, inserting an optical disc into a drive will not allow it to autoplay (there is no operating system to take control of the situation). If the disc is bootable and the BIOS is configured to allow booting from an optical drive, restarting the machine with the disc in it should allow the system to boot off of that disc. If this is the problem you are trying to describe, press whatever key (F2, F12, Del, etc) allows you to enter your BIOS setup program and ensure that your computer will attempt to boot from your CD/DVD drive, save your changes, and allow the computer to reboot. This should solve the issue.

Sony DRU-820A... | Answered on May 26, 2009


Hi there,

Download the most current drivers for your Chipset. Uninstall the drive via Device Manager, restart your system and let Windows install it. Update to the latest Windows Service Pack. Download the updated Firmware version and internal drivers from here:
http://sony.storagesupport.com/product/125#documents

Hope this solves your problem

Regards,
Tim

Sony DRU-820A... | Answered on Feb 22, 2009

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