20 Most Recent Sony DRU-810A DVD RW Dual Layer Burner Questions & Answers

does the tray open when you right click on the drive icon in "My Computer" and select "eject"?

Sony DRU-810A... | Answered on Sep 24, 2013

You have to update the firmware. Go to http://sony.storagesupport.com/product/100
Download the instructions and the file with the recent firmware. I did it, No problems, no difficult.

Sony DRU-810A... | Answered on Nov 20, 2012

try using TDK disks i rarely have a problem with them try doing a drive test using a blank dvd

Sony DRU-810A... | Answered on May 05, 2011

You do not mention what type of blank DVD you are using. My personal experience is that many brands of blank DVD-R's have problems in DVD burners that are not the same brand. To a lesser extent, this also happens with DVD+R's.

The reason is that because of patents involving the technologies each DVD disc and DVD burner manufacturer has, the dye formulation of each manufacturers discs varies greatly. If this does not complicate matters enough- laser power, bandwidth, and recording schemes vary between the DVD burner manufacturers.

The safest route is to use DVD media manufactured by the same company as your burner- in your case, Sony. If you can locate blank Sony DVD+R's, they will give you the best results.

If you cannot locate blank Sony media, I have personally had the best results with TDK, Ativa, and Memorex DVD+R's and I avoid using DVD-R's because I end up throwing at least half of them away due to bad copies.

Sony DRU-810A... | Answered on Feb 26, 2011

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
if these fail to fix the problem

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected

hope this helps

Sony DRU-810A... | Answered on Feb 22, 2011

You can try installing the driver first ,but you can also try just installing the drive then reboot and go to this link http://www.fixya.com/support/r5003649-find_24_trubleshooters_in_windows7 looking about half way down,you'll see a tool for fixing that drive.
Good luck.
Please rate my sollution.....

Sony DRU-810A... | Answered on Jun 02, 2010


Sony DRU-810A... | Answered on Sep 19, 2009

get version 1.0f from Sony:
all will be okie :)


Sony DRU-810A... | Answered on Sep 10, 2009

Have you tried to go into Device Manager to see if there is any hardware or Firmware upgrades or try the Sony site! Check the link below.


Sony DRU-810A... | Answered on Jul 25, 2009

Dvd doesnt show up in my compter but in device manager it is there showing a problem with the driver

Sony DRU-810A... | Answered on Mar 08, 2009

Cambiale la banda del motor de carga se encuentra debajo de la charola del disco con ella abierta la puedes ver.Espero esto te ayude.

Sony DRU-810A... | Answered on Feb 28, 2009

Yet another Vista glitch, you may have to visit the Sony site for new firmware, but this MS knowledge base may relate to your problem. http://support.microsoft.com/kb/320553

Sony DRU-810A... | Answered on Feb 12, 2009

An exclamation point means that there is a problem with the device. Could be as simple as a corrupted driver. Try unistalling the drive from Control Panel>Add/Remove Harware. Reboot; then reinstall drive. Hope this helps.

Sony DRU-810A... | Answered on Dec 22, 2008

check your boot order in your bios and set your cd drive to first boot

Sony DRU-810A... | Answered on Jun 14, 2008

sounds exactly like my old dead drive. if it cant boot from a cd its likely a bad drive

Sony DRU-810A... | Answered on May 03, 2008


The Problem Is That You Do Not Have Enough Space In Your Windows Drive.

If You Have Just about 1GB Still May Be Not Enough According To Your ROM

You Should At least Have 4.5GB Free In Your Windows Drive For Disc"s to Perfectly Burn.

Good Day,
Im A FixYa Professional - email - [email protected]

Sony DRU-810A... | Answered on Mar 17, 2008

Try to solve the problem by looking into your PC. What all softwares have you installed? Are you having the problem when you are using some CD/Audio Players ( Does that program crash/hang usually ) ? Only install softwares that you think are useful. It can also be some maicious software. Always update you anti-virus AND anti-spyware. Uninstall all the unwanted softwares. If these dont help solve the problem,... I may help you if you could do the following steps. * When the problem occurs, open Windows Task Manager by pressing Ctrl, Shift, Esc together. * Under processes, note down the names of all the processes along with username and maybe memory usage. * Give all the particlars about your PC and post it to me ( Try "everest" from www.lavalys.com to prepare a report ). I shall look into the problem and try to help you.

Sony DRU-810A... | Answered on Jan 30, 2008

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