20 Most Recent HP (dc197x) CD-RW/DVD-ROM Combo Drive Questions & Answers

Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
CD-RW = Compact Disk-Read Write
DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive


Hope that helps.. :)

Thanks and Regards,
Srinivas

Hello leslaw176,
Your problem in your burning of DVD will be solve by just using other burning application like Nero DVD burner (which is the most stable and user-friendly software) software and by lowering your burning speed. There's an drop down menu before you burn you DVD which tells you what speed will be using try 16x in DVD. Its better to write normally than writing in full burst.

May my solution may solve your problem.

Thanks for using Fixya...;-)

Try with different dvd discs, probably your dvd disc need to clean up.

if its a new laptop it should still be under some sort of warranty if its a mechanical issue if you have been playing around (tinkering with some settings)
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps

These are the steps to resolve the issue for the cd/dvd icon missing in the My computer.

Step 1: Please perform manual registry set up by following the below steps:

Please make a full backup of your registry files, particularly user.dat, system.dat, and policy.pol. If you make any incorrect entries, the backed-up registry files can be used to replace the corrupted registry entries.

Follow these steps to backup registry:

1. Click Start, select Run. In the "Open" field type REGEDIT
2. Click OK and click "File" in the menu bar
3. Click "Export" from the drop down menu this will open a new box
4. Click the down arrow beside "Save In" and select "Local Disk (C:)"
5. In the File Name field type BACKUP.REG Verify that under the "Export Range", that the radio button is beside "All"
6. Click Save.

Now make the following changes in registry:

1. Click Start and click Run(XP) or type Click Start and type regedit in search then hit enter(vista, Windows 7).
2. In the Open box, type regedit and click OK.
3. Click the plus (+) sign beside HKEY_LOCAL_MACHINE.
4. Click the plus (+) sign beside System.
5. Click the plus (+) sign beside Current Control Set.
6. Click the plus (+) sign beside Control.
7. Click the plus (+) sign beside Class.
8. Locate the {4d36e965-e325-11ce-bfc1-08002be10318} key and click it.
9. On the File menu, click Export.
10. In the File name box, type savedkey and click Save. It is better
to save the "savedkey" to the desktop.
11. Click the REG_MULTI_SZ data type UpperFilters (found in right
window pane) and then click Delete on the Edit menu.
12. When you are prompted to confirm the deletion, click Yes.

NOTE: If this data type is missing, continue to the next
method.

13. Click the REG_MULTI_SZ data type LowerFilters (found in right
window pane) and click Delete on the Edit menu.
14. When you are prompted to confirm the deletion, click Yes.
15. Quit the Registry Editor.

Step 2: Please uninstall the CD/DVD drive form Device Manager :

1. Click Start and select Control Panel.

2. Double-click the system icon. If the System icon is not found directly under Control Panel, click the Performance and Maintenance icon and then click the System icon.
3. The System properties Window opens. You can open the System Properties window directly by pressing the Windows key and Pause/Break key simultaneously.
4. Click the Hardware tab and then click the Device Manager button.
5. Click the plus (+) sign next to the DVD/CD-ROM drives .
6. Right-click the driver listed under this Category and select Uninstall. In the Confirm Device Removal dialog box, click OK.
7. Repeat step 6 until all entries under the device category are deleted.
8. Restart the computer.

After the notebook is restarted it automatically detects the drive and the drivers are installed.

Regards,

Shami

Removing Drive in Device Manager
Remove the drive name from Device Manager:
Select the drive name.
Click the Uninstall or Remove button (in Windows XP this is the square button with a red X, ).
Click Yes or OK to remove the CD listing.
Do not restart the computer.
Close Device Manager .
If your computer has Windows XP, restart computer!

If you still have garanty use it, you need to change the dvd drive.

hi
check with original CD (silver)
if you mean you cant find your dvddrive Icon in mycomputer open the case and check your dvd writer cable (is connected correctly)
if there is two dvdrom in your case
or both connected in one cable (ide)
you have to set your drive master and slave with the jumper's in back side of dvdrom

Part Two

Why Net-Share? What are you exactly interested in, with specific dish alignment and some needing a larger disk to receive their signals crisp and clear without interferences. Usually there are groups you can join to get lists of signal coordinates to tune to, this also means an adjustable motorized programmable dish mount, eliminating the need to scan with your receiver, it works on a memorized data base something like your TV, but like Samsung witch picks from everything it is able to register as available signals which are available on your dish alignment. Some use multiple dishes with multiple heads to receive 500+ channels. There are some manufactures who also provide multi format, NTSC & PAL on a system with abilities to receive decoded freely locked filtered signals. These are pay premium stations and cinema movie broadcasts in HD digitally enhanced broadcasted for cable providers and Casinos, also 4 & 5 star hotels.

These are undetectable to any of the providers so far, but technology is always changing month to month, you never know when unless you have a detector which registers the pulse they send out in their signal which is receiving on a system unregistered.

So expand your search if your really interest in free reception of over 3000 plus stations, also to receive PAL , the receiver unit converts to NTSC so you can see the signal, otherwise all you’ll get is sound. This technology has been around for years, mainly the European market utilizing this technology due to the massive amount of entertainment available in NTSC. Now today it is not an issue, some foreign see fist run movies before the US market can, but generally it is one giant worldwide simultaneous release.

Have any questions just message me,

ZQDesign .

Hi,

Uninstall the driver from Device Mgr, then go to registry editor, browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the left hand side delete the Upper and Lower filter. Restart the PC and reinstall the driver. You may also create new user account if issue continues.

Regards,
Shrey

Have you recently installed a software such as Roxio or Nero? This can often lead to a corrupt engine recognition, especially if you have two or more different burning programs. I would suggest restoring computer back to a date at which it worked.

Hi,

Thanks for coming to FixYa, The problem you have is either a well documented software problem or a failing drive.

Click the below link, then scroll down and click the "Fix It" button. Follow the onscreen instructions, restart when it's done and see if your drive re-appears. If it does, you're done, if it doesn't work then your drive is most likely failed and you should replace it.

www.microsoft.com/kb/341060/

Hope this helps FixYa,


Chris

Check the master slave jumper is properly selected.

try scanning the system there when it finds the cd rom it will prompt for installation of drivers than give the path of cd driver ,but very rarely it happens ,so kindly check the power cable of drive if it doesn't work change the powercable

i cannot view the content in my cd

Sounds like you purchased a SATA drive when you need a IDE drive...or vise versa. Check the box. If that's the case, just exchange the drive for the proper one.

HP X13-04657, is 2007 PC THOSE this PC has CCFL back lamp strip that is dead.Vista era PC, laptops. are hard to work with now, 17 years old.is this not a HP COMPAQ presario HP X13-04657 (wrong name!) sorry !became HP in 2002. so is HP but manuals are super hard to find now. that x13 is part of the microsoft license code vista. (so is distraction to what it is)the real name of the Laptop is and was Presario CQ61 laptop CQ61 the PC has bottom sticker that shows the real names of PCs.CQ61-219TU is real name of on CQ61, there area many different sub codes, and they are not all the same.CQ61-306AX this had CCFL (cold cathode florecent lamps) that love to fail 3 waysdead, blinks ,dime or yellow = white.was made until 2009 and evolved, to LED backlamps.-410 is CCFLI will answer for CCFL as those just love to fail,but the the test is so easynow the answer for ANY laptop this old. 2007 and older. black screen all the time, and BIOS screens dead, answers only me. here. remove the main battery (large) it simply snaps off the bottom.the power pack is next we run the PC on your power pack AC to DC it must make the screen glow with something, do not use the wrong pack as in mixed up with others.now the lap top seems on, even the fan blows, LED glowpoint a flash lamp at the screen ,dark' room , and of you see any kind of LCD data on the screenthe CCFL lamp below #1 is bad.this is phase 1 testing, as other things can fail too. The keyword below is Mercurythis tells me it is those pesky CCFL glow tubes. 2007 is the year some PC went to LED back lamps. yes I was correct the service manual I did find proves they made both lamp types

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