20 Most Recent Danby DDR583R Dehumidifier Questions & Answers

There are a several things that can mimic a faulty humidity sensor.

1. The air intake filter is clogged and needs to be removed and cleaned.

2. The coiling coils need to be cleaned.

3. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If the above fails to help solve the problem, replacing the Humidity Sensor is certainly an option. But, before you jump into it, make sure you have an accurate wiring diagram, so you know which sensor is which. As the part does not come with installation instructions.

I hope this helps you and thanks for choosing FixYa.

2 possibilities: #1The port that you plugged the hose onto need to be drilled so the water can come out and enter the hose. #2 The hose cannot be higher at ANY point than the bucket. Physics rules apply and the water will always fill the lowest point. Keep the hose low or raise the dehumidifier up.

I dropped the water bucket by accident on the dehumidifier, and I have the same problem. Here what I found :
First, remove the water bucket and find the circuit diagram, it is very useful.

E1 code is related to the room humidity sensor, E2 code is related to the room temperature sensor and E3 code is related to the safety thermistor sensor. If you have one of these error code displayed, you will probably have to replace the sensor.

The humidity and temp sensors are located on the same board. To access it, remove the water bucket and you will see the 2 screws holding the front panel. Remove the screws, then gently prayed the front panel. Be careful, there is two plastic clip on the top of the panel and they are really easy to break. The board is located at the top right, under the cover. The safety thermistor is located on a pipe on the right side of the dehumidifier.

Here's the FAQ for Danby dehumidifiers =>

http://www.danby.com/products/faqs.php?cat=12&q=53

There were no instructions manuals to download.

Their customer support page =>

http://www.danby.com/contact_us

Business Hours:
Monday – Thursday 8:30 – 5:00 EST
Friday 8:30 – 4:00 EST

Consumer help line 800-263-2629

need a manuel for danby ddr499h

Here is a link to where you can download and print the Owners Manual for your model.

http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man

I hope this helps you and thanks for choosing FixYa.

The easiest way to reset it is to Turn the unit Off and unplug it for 15 minutes.Then plug *** back in and turn it ON. During the 15 minute timeout, it should have had time to reset itself and revert back to the original factory settings. Now, you can set the controls, as you like.

If you're operating in area that where the ambient air temperature is between 40 & 60 degrees F. Like in a basement, where the air temp at floor level is cooler than at shoulder level, this could cause that reading. As dehumidifiers, unless they are Low temp models, will respond that way. Raising the unit up of the floor on to a sturdy table, counter top etc, that can handle the weight of the unit, plus a full bucket of water, will generally solve that problem.

If the unit, in all other facets is working as it should, do worry about it. If a sensor had gone bad and wasn't replaced, the unit wouldn't function at all. Also, keep in mind, that the repair shop's environment was different than yours.