20 Most Recent GE JES1384SF Microwave Oven Questions & Answers


What's the difference between the wb24x823 door switch and wb24x829? other than $35

If both switches have the same amount of contacts, 2 or 3, it could be the 'amp' rating ?
5/2/2014 3:55:16 PM • GE JES1384SF... • Answered on May 02, 2014

Light bulb

follow this steps and fix it. God bless youIf your microwave light bulb is not working, perhaps it has blown. The first step is to replace the bulb and power on the microwave. If this does not correct the issue, the next step is to check the socket and wiring to verify if that is the problem.
  • Light bulb socket & main control boardIf your microwave light bulb is not working after the installation of a new bulb, check the light socket as well as the wiring to ensure they are properly operating. If these sources are functioning properly, the next step is to check for a faulty control board as a possible root cause to your microwave light bulb malfunction
  • 7/29/2013 6:48:11 PM • GE JES1384SF... • Answered on Jul 29, 2013

    How do we change the bulb on this model?

    Sorry to read about your problem, I hope this helps you out.

    this model has 2 different ways depending from which factory it was built at...

    if is has plastic cover..it will just snap out... or it may have metal cover with screw on it, on the outside of the unit..

    I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck
    7/29/2013 2:01:15 PM • GE JES1384SF... • Answered on Jul 29, 2013

    GE Microwave is arcing inside

    Quite often this is due to grease or food particles stuck to the inside of the oven or stuck on or behind the waveguide cover.

    The waveguide cover is usually about the size of a playing card and often held in place by a plastic rivet.

    In some models it is the plastic ceiling.

    It can be fragile, and the metal edges of the oven behind it can be sharp, so be careful!

    The cover and the metal behind it should be cleaned with a mild, non-ammonia cleaner.

    If the cavity metal of the oven is chipped or charred, it will have to be sanded smooth and clean and dried thoroughly.

    Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

    If your waveguide cover is burned, it will need to be replaced.

    If you need more specific help, please reply back with your brand and full model number.

    We're happy to help and we appreciate your thoughtful rating of our answer.

    William E. Miller, AS-EET
    [email protected]
    6/2/2013 4:34:20 PM • GE JES1384SF... • Answered on Jun 02, 2013


    Re: GE JES1384SF Mine quit working so I unplugged it and put a pot of boiling water in it and let the steam dissolve whatever was gumming things up. I used an electric hot plate to keep the water boiling. I let it boil for a couple of hours. I left the door 2/3 open. The microwave is working again. It is four years old and has been used every day, many times a day before it stopped working.
    7/13/2011 1:26:49 AM • GE JES1384SF... • Answered on Jul 13, 2011

    My ge microwave model jes1384sf stopped working

    You have a power fuse inside of the panel that supplies AC power to the panel as well as the klystron tube. This is generally a slow blow 15 amp Buss fuse. Since these fuses deteriorate over time and they are sized to just hold the requested amps (15) to prevent a possible fire. You will have to take the Panel apart and find the fuse, but be sure you flip the breakers as the panel has a High Voltage power section with large capacitors that can produce a nasty shock. Before touching any thing with the breaker power off, short the capacitors to ground to discharge them, then pull and replace the Buss fuse.
    3/24/2011 8:43:34 PM • GE JES1384SF... • Answered on Mar 24, 2011

    My ge microwave model jes1384sf

    Its your Mag tube (what makes the heat) It will be cheaper to replace
    12/21/2010 8:51:47 PM • GE JES1384SF... • Answered on Dec 21, 2010
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