20 Most Recent Maxi-Cosi Mura 3 Pushchair Questions & Answers

Hi Full information on cleaning can be found in the User Manual or you can contact us via our Facebook page for specific assistance. Dorel UK Customer Service

Hi Spare part items can be ordered via your local Maxi-Cosi retailer or direct from the customer care team. Maxi Cosi Mura 2008 2012 Spare Parts

HiRemove the seat unit from the chassis and turn it upside down. You'll see to black clips in the plastic. Push these toward one another and the plastic seat shell will pop away from the fabric & polystyrene.The fabric is held over the polystyrene sections with a series of elastic loops that hold onto small plastic pegs. Carefully undo them and ease the fabric off the polystyrene sections.The fabric should be handwashed for optimum care maximum 30 degrees.

Hi NaomiYes you can. Remove the seat unit from the chassis and turn it upside down so you're looking at the bottom of the seat. You'll see two catches - push these toward the centre and the fabric will pop up from the hard plastic shell of the sub seat, allowing you to get your fingers in between the two and unhook the fabric from the plastic in order to remove it and wash.

Hi,If you are in the UK and the Maxi Cosi Mura 3 is under 2 years old please contact your retailer with proof of purchase and they will make arrangements for it to come in to our engineers for inspection / repair work required.If you are in the UK and the MAxi Cosi Mura 3 is over 2 years old or you no longer have proof of purchase you can book in for chargeable inspection / repair work required by calling the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) Standard cost is 39.99GBP and this does include courier collection and delivery.If you are not in the UK please visit www.maxi-cosi.com and select the country you're in, then choose the "Contact Us" form for your enquiry to be sent through to the customer care team who can help.

HiIf you are in the UK you can order via your local Maxi Cosi retailer or direct from the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) RRP is 20GBP and if you order direct there is an additional 3.99GBP p+p charge.If you are not in the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab for your enquiry to be sent through to the customer care team in your country who can assist.

HiWhat country are you in?In the UK the handlebar replacement cannot be carried out at home by customer due to the safety implications of it being incorrectly fitted. We would have to advise that the chassis is sent in for our engineers to provide replacement. Contact customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)If you're not in the UK please visit www.maxi-cosi.com and select the country you're in, then click the "Contact Us" tab on the right side of the screen for your enquiry to go to the customer care team for your country.

Hi,The combination has not been tested or been given the required safety certificates so we must advise that you do NOT use a Quinny Dreami on a Maxi Cosi Mura 3 chassis.The Maxi Cosi Mura carrycot or 2013 Maxi Cosi Folding Carrycot ONLY should be used on the Mura for guaranteed safe combination.The use of a Dreami on the Mura chassis has not been approved and we cannot accept liability for any malfunction of the product combination.

HiThe handlebar foam of the Maxi Cosi Mura is not available as a seperate spare part item. To replace the foam would mean to replace the handlebar.If you're in the UK and your Maxi Cosi Mura is under 2 years old please contact your retailer with your proof of purchase for them to make arrangements for it to be sent to our engineers for handlebar replacement.If you're in the UK and your Maxi Cosi Mura is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book in for chargeable replacement of the handlebar.If you're not in the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side of the page to get in touch with the customer care team for your country.

HiTake the seat unit off the chassis and turn it upside down. You'll see two clips on the underside - push toward the centre of the seat and the plastic casing will pop away from the fabric & polystyrene cushioning. The fabric is connected to the plastic casing with elastic loops that hook onto pegs that you'll need to undo and then the fabric will come off the polystyrene cushioning ready for washing.

Hello In some countries Maxi-Cosi do have service centres where inspection & repair is possible. You should contact your local Maxi-Cosi office (Facebook or via Maxi-Cosi website, "Contact Us" option) They will be able to advise you.

Hi Maxi-Cosi do not produce the adapters for the carseat to be used with Mamas & Papas chassis. Adapters would be designed, tested, approved and sold from Mamas & Papas. If the adapters do not fit the carseat they need to investigate this for you. The CabrioFix carseat is only one model and regardless of date of manufacture all Maxi-Cosi adapters for CabrioFix are the same. (For using Maxi-Cosi carseat on Maxi-Cosi pushchair chassis)

Hi Rita The base will need to come in for our engineers to provide inspection and repair required. Please contact the customer care team to book in.

The unit will need inspection / repair. If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Please contact Dorel USA direct with your enquiry

Hi Which model Maxi-Cosi carseat do you have?

Hi If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Hi Grip the grey section on the support leg. Under this grey section you will feel buttons on either side. Grip the buttons tightly to depress to extend or shorten the support leg.