20 Most Recent Danby 5.5 cu. ft. / 156 liter Chest Freezer Millenium DCF550W Questions & Answers


Welcome to FixYa.

I suspect by your description the freezer either has a faulty overload protector as you mentioned (no there is no reset) or the compressor itself is seized.

If you feel like you can trouble shoot further I`ve provided the following info to assist you or you may decide to call a professional appliance technician as I would suggest.

I don`t know the age of your fridge, but I should mention...

** Most of the manufacturers of fridges/freezers have 5 to 10 years sealed system warranty which would include the compressor but not the electrical starting devices i.e., the overload & relay. Check your owners manual, it is the ultimate authority on warranty no matter what anyone else tells you according to.**

If you have a multi- meter you can check the compressor to see if the windings are ok.

**First, Unplug the freezer**

Remove the panel at the back or side down at the bottom. This should gain you access to the compressor.

On the side of the compressor will be the start relay/overload assembly such as this image...it may be enclosed in a black plastic cover as well.


Pull off the relay & overload and you'll see 3 pins in the form of a triangle...

With a meter measure between any 2 pins at one time, going between each pin with one remaining on a "common" pin.

You'll want 3 measurement's, similar to this example- 6ohms, 3ohms, and 9ohms.

On some meters you may simply get a reading of "0" ohms, as long as the needle moves off of "infinity" which would indicate an "open" winding=not good !

If following that, the readings are good, purchase a hard start kit. Part # HS410 also known as a 3in1 starter kit.



The above package contains info and hardware on how to connect it.

NOTE : the HS410 ( 3 in 1 ) should be considered just a temporary "fix" as opposed to an actual "repair" in should not be relied on for long term reliability or safety, but rather the factory replacemnet, double check with your model number.

Hope that help`s move you forward if nothing else. If so please take a second and rate the reply and a testimony to your inquiry you received here at FixYa.

Thank you and good luck.


Macmarkus :)

Danby 5.5 cu.... | Answered on Jan 05, 2016

The repair to this depends alot on how flexible you are. It is going to require, your getting down on your side, and seeing how much access you have to the lite device.


Basically, you may have a corroded connection or a burned out bulb. You can either replace the whole lite device, or you can install a second lite device that shows the unit has power going to it.

If it were me, I would just install a second lite. If your electrically savoy, then finding a power source would not be a problem, you could attach one to the vent cover on the bottom of the unit. They probably are about 2-4 bucks. You could drill a small fitted hole in the vent the covers the front bottom of the unit and press it in there and route the wire to where ever you choose.

If you want to know if you have power to the unit, what I have done in my garage (I have a freezer with the same problem), I just took a cheap radio, plugged it into the same plug outlet and turned it to my favorite station. Now, when I go to the garage, if the radio is ON, I am OK, if not,,,,,,, I open the door and check and see if things are A-OK in there and find out why my power disappeared . It has only happen to me once in about 15 years, and it was a wall socket that CLICKS OFF when a wrong variation of voltage is detected.

So, I basically listen for the radio in the garage. Hope that helps.



Danby 5.5 cu.... | Answered on Jan 17, 2014

I can hear it quietly cutting on and off but it doesn't get cold. I've tried turning the temperature up and down but to no avail. I've plugged it directly into a wall plug and flipped the breakers What is my next step?

Danby 5.5 cu.... | Answered on May 31, 2013

Fridges and freezers often don't like being started right after they have been moved/tipped, it's best to give them some time (a few hours) in the upright position to allow the refrigerant fluids to settle back where they're supposed to be before restarting.

Danby 5.5 cu.... | Answered on Oct 03, 2012

Ventilation is the key here. I have had the same issue with my upright freezer in my conservatory (Which gets stupidly hot).

Make sure that there is good air circulation around the unit and that the cooling matrix is clean and dust free. Beyond that, you may find that a desk fan pointed at the cooling matrix to increase the air circulation may help - It has helped with mine, though I suspect that in the end, I'm going to have to move it to a cooler place.

Danby 5.5 cu.... | Answered on Oct 03, 2012

You can bypass the thermostat and it will run continuously, or replace the thermostat

Danby 5.5 cu.... | Answered on Aug 08, 2012

How to regester my freezer with Danby ??

Danby 5.5 cu.... | Answered on Dec 28, 2010

If your hearing a clicking sound and it won't start your looking at either the relay switch for your compressor or the compressor itself. I recommand replacing the relay switch first to see if that solves your problem. Just look for the model number of your freezer, visit your local part store (reliable, amre) and ask them for the relay switch for the compressor. It should be under 20 bucks or so.

To install the part you first need to located the compressor. There should be an opening to the freezer somewhere in the bottom. Once you find the opening (after removing the cover) you should see a large cylinder metal container, this is your compressor. If the freezer unplugged located a small box attached to the compressor that looks similar to the relay you purchased from the part store. Remove the wiring for the old relay and then proceed to remove the relay (it should just be plugged in). Once it is removed place in the new relay. Plug back the fridge and see if your freezer works. If the problem persists it will be your compressor. You should have a professional have this replaced as it requires weilding and removal of the freon gas. The repair for a compressor job is $500 up.

I hope this helps and good luck. Please give positive feedback if this helps :)

James Memije
Head Technician
Accufix Appliance Service Centre

Danby 5.5 cu.... | Answered on Nov 20, 2010

you have to replace the switch

Danby 5.5 cu.... | Answered on Sep 28, 2010

Plug the freezer in a let it run.
After a short while you will see frost lines inside the freezer.
There will be corresponding hot areas outside the freezer if you feel along the outside of the freezer.
The frost lines and hot areas are your coil routing.
You would tap your holes between coils.

Danby 5.5 cu.... | Answered on Sep 09, 2010

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Danby 5.5 cu.... | Answered on Aug 19, 2010

It won't get colder any quicker by turning it higher than the temp. you want it to operate.

Danby 5.5 cu.... | Answered on May 10, 2010

model make of this unit is very helpful. let me know i got a parts book.

Danby 5.5 cu.... | Answered on May 02, 2010

You jard the liquids. Did you just move it a little or move like to another house because if you move a frig or freezer somewhere or lay on it's side you shouldn't plug in for an hour or more so it all settles or it won't work. Hope this helped

Danby 5.5 cu.... | Answered on Apr 29, 2010

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