20 Most Recent Danby DMW1400 Microwave Oven Questions & Answers

You can call Danby at the number below. I've also listed their hours of operation for customer service.
If they can't sell you a replacement and if they have no part distributor, try microwaveglasstrays.com.

Consumer Help Line

Hours of Operation:
Monday -- Thursday 8:30am - 5:00pm EST
Friday 8:30am - 4:00pm EST

Danby DMW1400... | Answered on Feb 04, 2009

It sounds like you may be talking about the wavegudie cover. Does it cover a square hole in the side or top of the caivty? If so, it is needed. It prevents grease and food debris from getting in the waveguide, which can damage the magnetron. I would refer you to Danby customer service: http://www.danby.com/page.asp?code=5

Danby DMW1400... | Answered on Jan 12, 2009

Check if your fuse is still ok. If the fuse is gone replace and see if it is working.

Danby DMW1400... | Answered on Nov 03, 2008

First try cleaning the burned mark off. Dip a scrubber in lemon juice and sprinkle salt on it; this is also great for burned coffee pots. The smell can be gotten rid of this way: Boil lemon peel in water, then put the water in a spray bottle. Not only will it make your microwave smell fresh but the lemon oil will make it easier to clean. If it still smells of burning rubber, take the back off and inspect the wiring. IF you see burned wiring, please do yourself a favor and replace the microwave!

Microwaves work by making the molecules in food get "excited"-they move more-meaning, if there IS rubber burning, then there will be minute molecules of rubber in your food, which is BAD for your immune system. If it's just burned chocolate, though, it is harmless unless you are allergic.

Danby DMW1400... | Answered on Aug 19, 2008

If the power isn't coming on at all, unplug the unit and take the back off (probably 6 screws or more). Inside there might be a fuse like a house fuse. Check that. Sometimes just replacing the fuse is all it needs.

Danby DMW1400... | Answered on Aug 19, 2008

Try this combination: Cancel, Clock, ### (time numbers), Clock again If that doesn't do it, contact Danby here: http://www.danby.com/page.asp?code=7

Danby DMW1400... | Answered on Mar 13, 2008

try some silicon glue to hold it there .

Danby Microwave... | Answered on Nov 12, 2017

Weird that it worked when you left then not. Have you had the lights inside of your house dimming off and on?? It could mean a bad neutral connection to your house from the power pole. That can cause the low voltage transformer on the timer board to burn out. So the fuse in the unit will not even blow but still kill the Low Voltage transformer. If sounds possible call your power company to do a "load test" on the incoming power lines to your house.. They don't typically even charge to do that. They take out your meter and put a tester in that spot that tests the supply to your house.

Danby Microwave... | Answered on Oct 26, 2017

When talking about "Power Level", there is a misconception that the cooking power is being adjusted. This is not the case. The user is actually adjusting the duty cycle of the Magnetron. For instance at 30%, the Magnetron will be turned on for 20 sec. and off for 40 sec. A loud 60 cycle hum is usually caused by a shorted Magnetron. Thus the unit is not economically repairable.

Danby Microwave... | Answered on Oct 02, 2017

the to register --warranty details and equipment serial number will be on the warranty card that came with the equipment
follow those instructions
google the manufacturers site click on the " contact us" tab , fill out the details and in the comment box type in the equipment details , date of purchase , serial number , model etc and request that it be registered in the company warranty records

Danby Microwave... | Answered on Dec 04, 2016

thats a fridge

try fiddling with the temp control low to high

if compressor motor wont kick in

might be low on refrigerant ..re gas


Danby Microwave... | Answered on Nov 10, 2016

well im not a doctor , but I do know about metals a lot . rust is oxidized steel , that at least a good part of it is the mineral iron, now ive heard that your blood needs iron daily to keep healthy , its just I do not believe that the rust enhances the taste of your food

Danby Microwave... | Answered on Oct 20, 2016

In a normal installation, there is a plate that mounts to the wall and bolts come down through the cabinet. Once the bolts are removed from the cabinet above mic, the mic should hindge forward. It takes two people to handle. How ever, in some cases an installation guy will add screws into the side of the unit. So look for some screws to the right and left of mic. Good luck!

Danby Microwave... | Answered on Jan 30, 2016

Safe yes, but not advisable. That is a mica cover that allows the microwaves out, but prevents steam entering the magnetron. Have it replaced.

Danby Microwave... | Answered on Sep 10, 2015

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