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Rival SCE500 5-Quart Slow Cooker Questions & Answers
Rival sce500 5qt. slow cooker
I saw crocks like that sold at Wal-Mart within the last year. I have a black and stainless SCE500 and the handle broke on my lid. I called rival customer service, and they are no longer manufacturing that model, so, there may be models similar to that at various stores like Walmart. I purchased mine at Target about 2 1/2 years ago.
If the stoneware is cracked across the bottom of course it must be tossed. Calling Rival directly may help, they may offer a product at a discount
Good luck
Plastic handle on lid broke.
Rival cookers are now crock-pot.com. The
parts page for your model shows no parts available, but there's a "contact us" link. You can try that and see if they can recommend a replacement handle from another model that might work.
When a friend's cooker needed a new handle, I went to Home Depot and picked up a plain wooden drawer pull and a flat rubber washer (plumbing department). The original handle has a curve to fit the lit, so I used a wood rasp to put a little curve on the bottom of the knob. Then I put the rubber washer under the knob and tightened the screw snugly. That was nearly two years ago and it's still going. So if you can't find the exact knob you can try rolling your own.
Crock pot lid
if still under warranty then e-mail to:
[email protected]
and ask for details
If you fancy a fix it yourself solution, if you have all the broken bits then araldite glue or similar (ask your local hardware store) should be fine.
check this site for more info on warranty/repair etc
http://www.crockpot.com/searchresults.aspx#
or this site for any other problems:
http://www.rivalproducts.com/
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337
Telephone: 1-800-323-9519
hope this helps
:)
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