20 Most Recent Maxi-Cosi Cabriofix Car Seat and Isofix Base Questions & Answers

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My family fix isofix keeps beeping (green lights)

HiIt could be that it has accidentally been put into test mode.

To run the test mode you hold in the long thin black button just under the display. Once the sequence starts let go of the button and it will cycle through the different lights and then they will all go out. That's when the test mode has finished.

The base should now stop beeping.

If this does not work it will need to be sent in for inspection.

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.

If you're outside the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

3/18/2018 4:52:09 PM • Maxi-Cosi... • Answered on Mar 18, 2018
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Repair broken wire on Maxi-Cosi 2wayfix base.

Hello In some countries Maxi-Cosi do have service centres where inspection & repair is possible. You should contact your local Maxi-Cosi office (Facebook or via Maxi-Cosi website, "Contact Us" option) They will be able to advise you.
11/15/2019 8:47:48 PM • Maxi-Cosi Baby... • Answered on Nov 15, 2019
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The car seat I have

Hi Maxi-Cosi do not produce the adapters for the carseat to be used with Mamas & Papas chassis. Adapters would be designed, tested, approved and sold from Mamas & Papas. If the adapters do not fit the carseat they need to investigate this for you. The CabrioFix carseat is only one model and regardless of date of manufacture all Maxi-Cosi adapters for CabrioFix are the same. (For using Maxi-Cosi carseat on Maxi-Cosi pushchair chassis)
2/6/2019 4:34:53 PM • Maxi-Cosi Baby... • Answered on Feb 06, 2019
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How do I reconnect t the cable on the maxi-cosi isa base apparently it's a common fault with this product

Hi Rita The base will need to come in for our engineers to provide inspection and repair required. Please contact the customer care team to book in. 25321888-i0wfs0fmvr0ltuvhwxoio5ko-5-0.jpg
12/15/2014 12:18:59 PM • Maxi-Cosi Baby... • Answered on Dec 15, 2014
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The spring has come apart on the maxi-cosi family fix base

The unit will need inspection / repair. If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
9/14/2014 8:38:15 PM • Maxi-Cosi Baby... • Answered on Sep 14, 2014
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Maxi Cosi Pria 70 strap too tight

Please contact Dorel USA direct with your enquiry 9a644472-e9ca-4455-bf09-6927b51943de.jpg
9/14/2014 8:36:18 PM • Maxi-Cosi Baby... • Answered on Sep 14, 2014
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How to adjust the height straps on my maxi-cosi car seat

Hi Which model Maxi-Cosi carseat do you have?
9/14/2014 7:50:41 PM • Maxi-Cosi Baby... • Answered on Sep 14, 2014
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How can I get the footrest to stay in the 'up' position?

Hi If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
9/14/2014 10:26:19 AM • Maxi-Cosi Baby... • Answered on Sep 14, 2014
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How do you shorten the leg of the maxicosi familyfix?

Hi Grip the grey section on the support leg. Under this grey section you will feel buttons on either side. Grip the buttons tightly to depress to extend or shorten the support leg.
8/17/2014 6:32:04 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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I have a Mico Maxi-cosi car seat Model number

Hi Please contact Dorel USA directly for assistance with your enquiry. 57b01c9c-dad6-4d4b-9bc1-1fda2fcb852d.jpg
8/17/2014 6:27:20 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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How do I replace the Mura 3 foam grips?

Hi The foam handlebar cover on the Maxi-Cosi Mura chassis is not designed to be removed.
8/17/2014 6:26:49 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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I cannot move the headrest for the Maxi-Cosi

Hi Move it forward before attempting to pull it up or move it down, it needs to be unlocked before it will move.
8/17/2014 6:23:56 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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Maxi cosi pebble broken handle

Hi The seat must not be used with a broken carry handle. The carry handle provides vital protection to the child in the event of an impact. If you're in the UK and the seat is under 24 months old return it to your retailer with proof of purchase for them to send to the engineers for inspection / repair required under warranty terms and conditions. If you're in the UK and the seat is over 24 months old or you no longer have proof of purchase you can book in for chargeable inspection / repair with the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) Standard charge is 39.99GBP and this does include courier collection and delivery. If you're not in the UK please visit www.maxi-cosi.com and select the country you're in, then choose the Contact Us tab on the right side of the screen for your enquiry to be sent through to the customer care team in your country who will assist you further. www.facebook.com/notes/dorel-uk-customer-service/repair-charges-effective-immediately/360663627314836
8/17/2014 6:17:54 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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Force eject

Be the first to answer 8/17/2014 6:13:39 PM • Maxi-Cosi Baby... • Posted on Aug 17, 2014Be the first to answer
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Quinny handle grip replacement

Hi If you're in the UK you can order as a spare part via your local Quinny retailer or direct from the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the Contact Us tab on the right side for your enquiry to be sent through to the customer care team for your country who will be able to assist.
8/17/2014 6:13:15 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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Removing cover from maxi-cosi car seat

Hi Directions for removing the fabric can be found in the User Manual for the carseat. If you require a copy of the User Manual visit www.maxi-cosi.com and select which country you're in, then find the carseat model you have and choose the Service tab to download a copy.
8/17/2014 6:10:53 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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Find manufacture date

Hi Manufacturing date is found on the orange and white label on the carseat shell / underside of the carseat base if applicable. The attached image shows how to read the information found on this sticker. 2b4a3941-4636-43d9-ad0f-e6cf27e43762.jpg
8/17/2014 6:10:05 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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Has my baby car seat expired

Hi On the carseat shell you'll find an orange and white sticker which shows manufacture date. It is recommended that carseats with integral harness are replaced once they reach 5-6 years old. a0cc719d-c829-4702-a4dc-60975f8d3c29.jpg Replacement Recommendation for Older Carseats Carseat Bases
8/17/2014 6:01:43 PM • Maxi-Cosi Baby... • Answered on Aug 17, 2014
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