20 Most Recent Garmin Nuvi 360 Bilingual GPS Navigator and Personal Travel Assistant GPS Receiver - Page 2 Questions & Answers

Hi,

I have the same issue on a Nuvi 350. Navigating to a POI is not a problem, whereas typing an address is not possible. My Nuvi350 is complaining about not being able to find the country...

Regards,
Geoffrey

I should have posted this sooner.  I got hold of Garmin about my problem with the nuvi 360.  They were very nice about it and had me send the unit to them and they sent me a new one.  It was that simple.  I never found out what the problem was but the explanation from the other guy makes sense...... that the internal battery wore out and had to be replaced.  I am very happy with Garmin products and am glad everything worked out.

Question: What should I do if my Garmin nuvi or zumo displays the message "No Detailed Maps Found That Support Routing" or "No Map Data Available?"
--> Answer: The "No Detailed Maps Found That Support Routing" or "No Map Data Available" message may appear on your device for the following reasons:

• The GPS device is missing it's unlock code
• The maps on the GPS device have been disabled

To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.

• If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file

• If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device

Retrieving your unlock codes:

1. Log into your myGarmin account
2. Select Manage Maps
3. Select Details
4. The unlock code is located under the Installed Maps.

To calibrate the touchscreen on a nuvi 300 or 600 series:

1. Power the unit On.

2. From the Where to? / View map screen, touch Settings (wrench icon).

3. Touch Display.

4. Touch Recalibrate.

5. A new screen will display that says Press Dot.

6. Touch the center of the dot.

7. Keep touching the center of the dot as it moves around the screen.

8. When Calibration Complete appears on the screen, please touch OK.

The touch-screen will now be recalibrated.

Please see this link. Please don't try to do it yourself. You risk damaging your unit.

http://www.sharc.net/gps_battery_repair.htm

- Jim

Please don't try this yourslef. You risk damaging the unit. Please see this link for more info:

http://www.sharc.net/gps_battery_repair.htm


- Jim

nuvi200 esta bloquiado com ago para desbloquiarlo

Please see this link for more information on this problem:

http://www.sharc.net/gps_audio_repair.htm

- Jim

The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:

• The GPS device is missing it's unlock code
• The maps on the GPS device have been disabled

To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.

• If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file

• If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device

To get your unlock codes you must have registered your satnav. If you haven't already done so you can by connecting your satnav to your computer. Go to www.garmin.com Click on myGarmin and then on Register Your Garmin Product. You'll have to create a username and password to register. Note them down and keep them safe as you'll need them anytime you want to update maps.
Retrieving your unlock codes:

1. Log into your myGarmin account
2. Select Manage Maps
3. Select Details
4. The unlock code is located under the Installed Maps.

Creating an unlock code file for PC:

1. Plug your Garmin device into the USB port
2. Double-Click on My Computer or Computer located on the desktop
3. Right-Click on the Garmin or nuvi drive
4. Click Explore
5. Double-Click on the Garmin folder
6. Right-Click in a blank space in this window
7. Move your mouse over the word New
8. Select Text Document
9. Press Enter / Return on your keyboard
10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
11. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces
12. Select File
13. Select Save As
14. Change the Save As Type to All Files
15. Type gmapprom.unl in all lower-case letters for the File name
16. Select Save
17. Close the Notepad window
18. Delete the New Text Document file
19. Disconnect the GPS device from your computer

Creating an unlock code file for Mac:

1. Open the TextEdit application located in the Applications folder on the Mac HD
2. Click Format
3. Select Make Plain Text
4. Type in the unlock code that you retrieved from your mygarmin account. The unlock code should be in all capital letters and with no dashes.
5. Click Save As and name the file as gmapprom.unl (Note: Be sure to uncheck the box If no extension is provided, use .txt)
6. Copy the gmapprom.unl file to the GARMIN folder on your device. (Note: Save the file directly to the Garmin mass-storage device if connected)

If you have a second map on your satnav e.g. if USA is your main map and you purchased a map of Europe which you need to unlock also

1. Plug your Garmin device into the USB port
2. Double-Click on My Computer or Computer located on the desktop
3. Right-Click on the Garmin or nuvi drive
4. Click Explore
5. Double-Click on the Garmin folder
6. Right-Click in a blank space in this window
7. Move your mouse over the word New
8. Select Text Document
9. Press Enter / Return on your keyboard
10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
11. Type the European unlock code that is listed in the Manage Maps section of your myGarmin account. This will need to be typed in all upper-case letters with no spaces
12. Select File
13. Select Save As
14. Change the Save As Type to All Files
15. Type gmapprom1.unl in all lower-case letters for the File name
16. Select Save
17. Close the Notepad window
18. Delete the New Text Document file
19. Disconnect the GPS device from your computer

Enabling maps on the GPS device:

1. Touch the wrench icon on the Where to/View map screen
2. Touch Settings
3. Touch Map
4. Touch Map Info
5. Select the checkbox next to the maps to be enabled on the device

Press Tools, then press Settings, then press Map, then press Map Info. There should be a tick beside the map name. If not press the map name and a tick will appear. The problem should then be solved.

If that doesn't solve the problem it may be because the map is locked. If so go to www.garmin.com and if the satnav is registered click on My Garmin, then on Maps where you'll find the unlock code. If the satnav is not registered you'll need to connect it to the computer and register it first.

Try answering yes. If the original location has been lost due to battery replacement etc, These devices go to a home location which may be anywhere to begin looking for the satelites. It could take 30 minutes or more to locate itself. Just turn it on and let it look for a long time.

Please see this link:


http://www.sharc.net/gps_antenna_repair.htm


- Jim

reason being you may not have an SD card inserted with maps otherwise your maps have been deleted. try running the map update on the unit and it should reinstall the maps for you... if the SD card is not missing you may have a faulty SD card or SD card slot.

Try a different connector, what you are describing sounds like one of the pins in the adapter is bent and is touching the data pin, in the gps unit, when this happens it automatically switches it into usb mode. You MIGHT be able to bend the pin out of the way in the power cord, but this is delicate and easy to break work. Hope this helps

I own & operate the electronics repair company, Westek Electronics in Nashville, TN. We repair & refurbish GPS units among other things. We have repaired many nuvi 350/360 units with this issue.

This issue is typically due to a hardware malfunction and cannot be remedied by software upgrades, resetting, etc.

Do this test:

1. Strip a ¼” of a wire twist-tie end (the kind found on bread wrappers) bare exposing the fine wire core.
2. Power up your nuvi 350/360 and confirm that you are not receiving any signal.
3. While still powered on, insert the bare-wire end of the twist-tie into the center female external antenna jack located on the side of the antenna. If done correctly the external antenna jack will firmly hold the twist-tie in place. You cannot damage the unit by doing this.
4. If you now have satellite reception then proceed to step 5. If you still do not have any reception then I have no further advice other than to try all of the update/reset procedures. If all else fails return to Garmin for repair.
5. Once you have established that you have signal using the twist-tie, remove the twist-tie and confirm signal loss.

Your choices to remedy this issue is as follows:

1. Purchase & use an external antenna.
2. Return the GPS to Garmin for repair ($175 if its out-of-warranty). Or,
3. Send your Garmin Nuvi 350/360 to us for repair. We charge $55 (return shipping included) to repair this malfunction. We can also accommodate this repair transaction via eBay in order to provide you with additional reassurance (an addition $5 is added to cover eBay fees, etc. when using this option). Our eBay ID is westek_electronics, feel free to review our feedback ratings. Our repairs are covered by a 30-day warranty. If for some reason we are unable to successfully complete the repair we will return the unit to you and charge only $10 for return shipping. To initiate your repair contact us at [email protected].

Hope this helps.

Please see this link:


http://www.sharc.net/gps_antenna_repair.htm


- Jim

Please see this link:


http://www.sharc.net/gps_LCD_repair.htm


- Jim

Yes, the touchscreen can be replaced. Please see this link:

http://www.sharc.net/gps_LCD_repair.htm


- Jim

Please see this link:


http://www.sharc.net/gps_antenna_repair.htm


- Jim

Yes, please see this link:


http://www.sharc.net/gps_antenna_repair.htm



- Jim