Creative Labs Zen Vision Digital Media Player - Answered Questions & Fixed issues

If the recharageable battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.

i cant play my player it says harddisk problemplz send me coustmer care no india bangalore tnx.........

You can the instructional manual on Creative's Support site here:

http://support.creative.com/

My main problem is that I don't have one, unfortunately. It looks like a very nice unit, but I'm kinda strapped for cash, and can't afford it. I suppose if my answer is accepted, that would help.

If you Zen player is frozen or not responding You can follow these steps to go to recovery mode:

Detach your player from the PC if it is connected, and turn off the player. If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch. Press and hold the Play button while powering on your player. When the player displays the Creative logo, release the Play button.

It will display the following options:

Clean Up:
Scans the player and removes invalid links from its music library. Does not affect music files themselves.

Format (All):
It erases all content! Save a copy of your player's content before formatting.

Reload OS/ Firmware:
Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.

Reboot:
Reboots the device.

You can follow any of these steps or all of them one by one to restore your device.
Hope this helps..

Hi if the player is freezing and you are having to restart it all the time try format the player and wipping it completely clean and re installing the firmware threw the creative software you can get from Creative.com web site. Then reload all you data on the player and see it it still freezes up. It it still freezes up after doing this then the HD is going bad and will need to be replaced.


If you need any more help, parts or your player repaired you can contact me threw my repair service web page by e-mail, phone or off eBay at firehouse7777.weebly.com Thanks

Hi if your player is in recovery mode and want take the firmware or is acting up. You will need to run the HD threw some repair software outside the player and if that does not work the HD will need to be replaced.



If you need any more help, parts or your player repaired you can contact me threw my repair service web page by e-mail, phone or off eBay at firehouse7777.weebly.com Thanks

Hi your USB port is damaged or the USB cable is bad.



If you need any more help, parts or your player repaired you can contact me threw my repair service web page by e-mail, phone or off eBay at firehouse7777.weebly.com Thanks

Hi,
You need install the driver of your mp3 in computer to make them paired perfectly

Try plugging it in and going to the Device Manager to see if it shows up as "unknown device" or something. If so, disable/uninstall it, restart, and try it again.

seems like its a software problem.can you try to reset back to factory settings? let me know if it works.

Try to reformat it. It might be a virus or a bug.

What you might want to try is to connect the USB cable to the device and an open port on your PC and let it charge and see if after it has a full charge if you can power it on without having any other problem. Or if after it has a full charge if it is recognized by your PC as a connected device. If it has a full charge and recognized by your PC you should be able to use it without having any problem. Another solution is to download the updated firmware software, run the firmware update check your device and see if the display shows the Creative Labs logo if so you are in the clear and it should work without any other action needing to be taken on your behalf

Your USB port might be little older version for it you have to upgrade it from net then it will work properly. Thanks :)

My Sansa e260, came refurbished with no program for it. I just downloaded one, but now my computer will not show me the contents of my Sansa? Is there a better way to get a program for my Sansa? I'm just incapable of removing/adding music to it at the moment, and it's frustrating!

Buy a new hub...and make sure you plug it into your 1000VA UPS. If you don't have one of those....Call me...

I sell them for $120.00
727-823-6100

Try "media monkey" google it , download it (free) and away you go.

if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

If you can't connect through USB anymore (also no reaction on you computer and no sign of connecting on the screen of the player),
you are going to need a new logic board. I know only one place that repairs creative zen players and sells the parts besides ebay obviously. If you just want to get the music out you can stick the hard drive on an iPod video logic board (they are compatible) and use a utilty like sharepod to extract the music.

Your going to need a new logic board, I know only one place that fixes creative zen players and sells the parts besides ebay.