20 Most Recent Creative Labs Zen MicroPhoto MP3 Player Questions & Answers

Replace screen from portatronics. The question is how to open case as no cover to pry off covering earphone, power switch & USB port

Creative Labs... | Answered on Sep 26, 2013

make sure you have media player 11
try another computer or laptop till it does find the player and upgrade the firmware

Creative Labs... | Answered on May 05, 2012

polish the battery contacts (including inside unit) with a pencil eraser.

Creative Labs... | Answered on Sep 30, 2011


unfortunately, there are to fixes to this. This was how the player was made.The controls and very sensitive indeed. Other users as well have complained about the sensitivity of the controls of this player.

There is nothing you or anyone else can do about this. You just have to keep using the player like that, get another player.

Creative made this player very sensitive. If there was a fix to this,I would have been so glad to share it with you.

I hope you understand the above.


Creative Labs... | Answered on Sep 06, 2011

I had the same problem with my creative micro. Do you still have the CD-ROM that came with the mp3? If so just download the creative software from the disc then restart you computer, you computer should see it after that. It worked for me... I even used the wrong disc, I've had both Micro and Micro Photo mp3s, and i still had the CD-ROM for the microphoto.
How did you get your Microphoto to charge after it crashed? I cant seem to figure this one out. I even have a new battery for it, but it wont turn on at all.

Creative Labs... | Answered on Jun 29, 2011

I've had similar issues with the Zen Microphoto, usually the case is a defective cable. Even though the PC sees the device that does not mean that the cable is connecting properly. Try using a different mini USB 2.0 cable. That fixed all of my issues with my Zen Microphoto's connection and inability to charge.

Creative Labs... | Answered on Apr 04, 2011

Unplug the device from the system, turn it off entirely, allow for some 10min and power it again before you plug to your netbook. Or you could plug to the netbook first before powering the device if the first idea did not solve the problem.Lastly, turn off or restart your netbook while the device remain plugged in.You may be prompted to insert the installation disc if your Creative Zen Microphoto device is not a "plug and play" depending on which windows platform you are operating.Goodluck!

Email me on [email protected] or call +2347035023748 for further assistance.

Creative Labs... | Answered on Mar 08, 2011

After i format my 'Creative Zen Neeon', the program file seem to have been erased and i cant play songss with it anymore.HOW? help me! anyone can send me information and the program files for the MP3?

Creative Labs... | Answered on Feb 25, 2011

thaw it out in a warm place

Creative Labs... | Answered on Nov 30, 2010

i have the same problem and no one can answer me

Creative Labs... | Answered on Oct 19, 2010

Please check with the following links for the drivers;



Creative Labs... | Answered on Sep 29, 2010

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