20 Most Recent Philips GoGear HDD1850 MP3 Player Questions & Answers


Hi zcarman4u,

You can find the User Manual, as well as FAQ's, software, and other information resources at the support site (http://ow.ly/5RIxa).

Instructions for setting the Date and Time can be found on page 39 of the User Manual (click http://ow.ly/5RICl to go directly to the User Manual).

If you have any additional questions, a Consumer Care agent can assist you by calling 1-888-744-5477.

Hope this helps! If so, let me know by rating this solution so that I may help others more effectively.

Philips GoGear... | Answered on Jan 18, 2017


If he speels like you I can understand :) Turn off player, get Philips Songbird and go to TOOLS and then RESET MY DEVICE choose your device. Screen will then tell you to hold vol+ key and plug in device to USB. You will loose everything but it will get rid of the password lock.

Philips GoGear... | Answered on Aug 19, 2012


http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD1635/17&slg=en&scy=US

I'm not positive this is your exact model but you can find the manual in PDF format available here. If this isn't your model, use the search feature on the website to get to your model's support page and download the PDF from there.

Hope that helps!

Philips GoGear... | Answered on Jul 20, 2011


plug the mp3 in to the pc wait for a box to popup select open file and delet the songs

Philips GoGear... | Answered on Feb 22, 2010


Go to WMP and select the device under the same tab as recently added and library.Then go up to the top left hand side of WMP and look for the Music note drop down window.Click that,find the film reel,and click the film reel.Then go to the specific file and rip it on to WMP.Hope it helped.

Philips GoGear... | Answered on Dec 11, 2009


Something is faulty, usually the gymnastics should go in any case. Give to the service centre.
http://cigarette.agilityhoster.com/

Philips GoGear... | Answered on Aug 09, 2009


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Philips GoGear... | Answered on Mar 15, 2009


Make sure the volume is turned up sufficiently. If it is, then get it exchanged if still in warranty.

Philips GoGear... | Answered on Dec 13, 2008


Install and run the Device Manager software from the product CD.

Connect the device.

Select Repair / Restore and follow the on-screen prompts.

Philips GoGear... | Answered on May 18, 2008


www.usasupport.philips.com
Enter your model number
On the next page, click on your exact model number without the "B" on the end
On the next page, click on "software and drivers"

Philips GoGear... | Answered on Apr 24, 2008


First thing to try would be a firmware restore.

If you don't have the original CD, you can download the Device Manager here:

http://www.p4c.philips.com/files/h/hdd1830_17/hdd1830_17_pal_eng.zip

Install & run the Philips Device Manager & select the repair / restore option, then follow the on-screen prompts.

This will format and re-flash the device firmware. Any tracks on the player will be lost.

Another cause of your problem could be a bad connection on the earphone socket. This is usually accompanied by low or poor sound, with no vocals.

Philips GoGear... | Answered on Feb 29, 2008


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Philips GoGear... | Answered on Feb 26, 2008


You need a firmware upgrade.

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Philips GoGear... | Answered on Feb 19, 2008


Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically. It will even delete songs from your GoGear that were on there before.

Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Feb 11, 2008


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Philips GoGear... | Answered on Feb 11, 2008


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Philips GoGear... | Answered on Feb 11, 2008


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Philips GoGear... | Answered on Feb 11, 2008


More than Philips charges for an out-of-warranty replacement.

Philips GoGear... | Answered on Feb 11, 2008

Not finding what you are looking for?
Philips GoGear HDD1850 MP3 Player Logo

Popular Tags

33 questions posted

Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

ThaMp3Doctor
ThaMp3Doctor

Level 3 Expert

8597 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

 Grubhead
Grubhead

Level 3 Expert

5700 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

GOGEAR Philips

  • GOGEAR Philips

Most Popular Question

mp3

  • Audio Players & Recorders
Loading...