20 Most Recent Philips HDD1630 MP3 Player - Page 3 Questions & Answers

Your volume control switch in the cirucit is damaged - call Philips and find out if you are still in-warranty.

-Tha Mp3 Doctor

This player is virtually obsolete - you may have a hardware problem which will require calling Philips to see if it is still in-warranty. Notice the warnings on Philips website that indicates that plugging this device into a computer running
Windows Vista or Windows Media Player 11.

Here is something you can try:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Go to Philips website
Enter in your model #
Get the updated version of the Philips Device Manager
Update the firmware on your player

This player is virtually obsolete - you may have a hardware problem which will require calling Philips to see if it is still in-warranty. Notice the warnings on Philips website that indicates that plugging this device into a computer running
Windows Vista or Windows Media Player 11.

Here is something you can try:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

First, make sure the hold/lock is not engaged.
Second,
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


Finally, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

heya.
i had the same problem with mine,after installing factory software.I deleted the sotfware and just connecteted the mp3 player without software to the pc. Pc then founded as new hardware and gave me a choice of sync to Windows Media Player or Winamp,i chose Winamp and there it went no problems with uploading music.but i can't figure out how to delete music.Hope that works for you.

cheers,eric

how do i download music to the mp3 player from music on my computer

Link your mp3 to the comp and sync it up with the software

Ok, I got it. First, dont do what I did (if anyone would) and try to take it apart, big sacrifice, low payoff. I looked up the faq on this (hdd1630) and they said to hold the power button and the vol+ button for a couple seconds, and it worked. If this doesnt help, here is the link www.p4c.philips.com/cgi-bin/dcbint/faqlist?ctn=HDD1630/17&dct=FAQ&slg=AEN&scy=US -
very helpful.

This page has the latest drivers/firmware for your MP3 player.

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&grp=PORTABLE_ENTERTAINMENT_GR&session=20090223153954_72.47.55.2&ctn=HDD1630/17&mid=Link_Software&hlt=Link_Software

I would recommend you to get the firmware upgrade on the device..that usually happens when your device firmware is corrupted...If after you done a firmware upgrade your device doenst work properly contact the manufacturer...

Thank You
Computerrep

**Rate accordingly..

The Phillips website has a solution for this:
Go to the FAQ for this mp3 player. It'll tell you to install the Device Manger which will repair the problem. I've done this, however, the Device Manager claims my mp3 Player is not connected.

Try this yourself, you might have better luck.

Go to my computer open the Philips icon till you get to the music file delete it. Unplug the player from the usb cable and then reattach it. It will then show a new music file and 5.7 space available. All of your music will be gone.........but it was gone anyway. Ideally you should go to Philips and download the HDD1630/17b software and firmware and print off the instructions and redo your player. I did and it works great!!!!!

Try installing the Microsoft Windows Media Player 10. This may resolve the problem. Get back here if this did not work.

Runa Repair in the Philips Device Manager

May be check if the format of the music is supported by the player
Check if the earphones are ok
or try to reset the player using reset button
Thank u

If you are running Windows Vista, the software and device will not work - period. When you say it does not load, is it giving you an error message or what? Did you click on the EXE file?

The LCD or controller is cracked - call Philips and find out if you are still under warranty.

Run a repair in the Philips Device Manager

Depends. If your computer is running either Windows Vista or Windows Media Player 11, that player is history. If the reset worked, then you can update the firmware by using the Update function in the Philips Device Manager. The Philips Device Manager can be found at www.usasupport.philips.com

-Tha Mp3 Doctor