20 Most Recent Avaya 5400 Series 5410 Phone Questions & Answers

For the extension or for an outside line?

Avaya 5400... | Answered on Aug 17, 2019

how do I change time on my phone?

Avaya 5400... | Answered on Nov 03, 2014

Disconnect the phone line cable, batteries too if any. Wait a minute then turn it on again.

Avaya 5400... | Answered on Jun 20, 2014

When you pick up the handset ...do you hear a stutter dial tone? Forwarding or DND might be on.

Avaya 5400... | Answered on Feb 06, 2014

If this is on an IP 500, then you will need to access manager and change teh user name.

Avaya 5400... | Answered on Dec 27, 2013

It is probably in Do NOt Disturb.
If you press the speaker button, you will hear a broken dial tone IF the phone is either in Do not disturb or forwarded somewhere.

*09 turns DND off
*00 turns all forwarding off

Avaya 5400... | Answered on Dec 01, 2013

*00 will cancel forwarding

Avaya 5400... | Answered on Dec 01, 2013

If the number matches the CID number, you should get the name as well. But here is the hard part.
IF your system requires you to dial an access code (say 9 to get an outside line) you may have that speed dial number saved as:

If so, the incoming caller ID would have to match exactly, meaning CID would need to show 913125551212 in order for this to work.

BUT, caller id probably only shows 13125551212, and as such, wont work.

Avaya 5400... | Answered on Dec 01, 2013

Do you have voicemail pro or embedded voicemail? Do you have the right document?

Avaya 5400... | Answered on Dec 01, 2013

Press the voicemail button and follow the prompts. You will need to know what the password is. When prompted for the password, try just pressing #

Avaya 5400... | Answered on Dec 01, 2013

If you dont know, you wont do any good by logging into manager, as you wont know where to go in programming.

Call in someone who knows what to do, as you could do detrimental damage to the system by not knowing what you are doing.

Avaya 5400... | Answered on Dec 01, 2013

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