Top 10 Dell 924 All-in-One InkJet Printer Questions & Answers

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I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.

Hope this helps

Hi ,
if you are getting the msg color cartridge missing , maku sure that it is compatible with your printer , on the cartridges you will get the part no M4646/J5566 , look for those part no's and if it is giving the error msg on the LCD display of the printer , try using the old cartridge ...try the following steps
1) put the old cartridge in and then unplug the power adapter (Black box ) from the printer.

2) wait for 30 seconds and put back the power adapter and turn on the printer, and look for the msg on the printer display. if it gives the same error msg with the old as well as the new color cartridge then its an issue with the printer , and if it does not gives the error msg with the older one then its an issue with the cartridge and if you have purchase the cartridge from dell online/phone then call them back give the order no of the cartridge that u have purchased and they will replace it.

good luck..

See if this works:

Turn computer off

1. Power off the printer.
   
   
2. Close all printer covers and doors.
   
   
3. Hold down the and (up arrow and down arrow) buttons on the printer and power the printer on.
   
   
4. Release your fingers from the buttons when the message Diagnosing... appears.
   
   
5. When Customer Mode and ESS Diag display, press the (down arrow) button until Test Print appears, and then press the select (center) button.
   
   
6. Press the (down arrow) button until ContaminationChk appears, and then press the select (center) button twice.
   
   
7. After the LCD displays Busy and the printer prints the ContaminationChk pages, power off the printer and power it back on.

http://dell-driver.driveray.com/dell-drivers/r_6_1.shtml

1. try to make a copy.

if it copy fine, then its an issue with software.

2. Try to scan with MS Paint,

Click on Start > All Programs > Accessories > Paint
Click on file > from scanners and camera > scan

It should scan if its not the windows issue...

3. Try different computer if it does not scan with Paint\

4. If it works with Paint, try to open Dell AIO center and try to fax from that too...

5. Turn the printer off, take the power brick out from back of the printer where power cable goes in , wait for 15 seconds to connect it back and turn on and try again to print, it should work fine

OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.

Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.

Solution:
1. You can download free trial version(15 days) from Abbyy.com
Click here to download

2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.

location on Disc:
D:\OCR\setup.exe

3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"

It should be able to scan.

4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.

Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.

Please revert for any further assistance.

You can get it from site below:

http://accessories.euro.dell.com/sna/productdetail.aspx?c=uk&cs=ukdhs1&l=en&s=dhs&sku=450-11224

Error code 1203 means that you have a print head short error. The way to fix this is to:
1) Clean the contacts on the cartridge w/ a damp cloth. Only do it in one direction so that you're not smearing ink all over the contacts!
2) Disconnect and then reconnect the power cord from the wall and from the back of the printer. Wait about 30 seconds, and then plug everything back in.
If this doesn't work, you may need to replace the ink cartridges...you can always try it one more time just to be sure

No Dell AIO 900 series printers can be used with Macs. To save money on the components, these printers were built using low capability chips that offload almost all processing to the host computer. The procedure is completely proprietary to this branch of printers and no driver is available for any other OS than Windows.

The printer is basically a Lexmark with a Dell logo on it, but drivers for the comparable Lexmark printers have been confirmed not work. You cannot use the "Generic" or "PostScript" drivers with this printer either. Its hopeless.