20 Most Recent EnGenius (DURAFON4XHC) Cordless Expansion Handset Questions & Answers

Hello, Amber.

Give this a try:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two instead of five minutes. After an hour or two, plug in everything. If resetting the phone doesn't work then try the next step.

Check the surge protector.

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone? It could be that the phone line plugged into the surge was loose or not plugged in good.

Try a different phone plug, outlet.

Most houses will have multiple phone plugs, outlets. The cordless phone may have lost its dial tone in its current plug but if it's plugged into a different plug, the dial tone may start. This may happen because plugs can go bad.

Check the base.

Is the base dusty and have possible dirt in the prongs where the phone sits? Lift the base and blow off dust.

Check the handset for dirt.

Blow dust off.

Rub metal connections on handset and base.

Use a pen cap or coin and rub the metal connections on the bottom of the handset. Rub the prongs, metal connections on base.

Double check to make sure the phone is plugged securely into all outlets.

If there is no dial tone and you've tried all the above, the phone itself may be faulty and needs to be replaced or the line is faulty and needs to be checked by your telecom provider.

Hope this helps.

EnGenius... | Answered on Sep 20, 2011

contact engenius on line direct for a list of authorised service agents in your area or where to send it for repairs.

EnGenius Lands... | Answered on Nov 01, 2015

It has somehow unregistered with the base unit. Go to the base with your handheld. On the handheld menu, you can select "register". Try that by first. Next, press the gray (usually) button on the base unit and register the cordless again. If no go, de-register the cordless and try the steps again. Post for more if those did not work.

EnGenius Lands... | Answered on Feb 20, 2015

The EnGenius phones cannot use alkaline batts. Clean the phone, batteyr and ALSO the contacts inside the charger. If still not charging, buy a new charger.

EnGenius Lands... | Answered on Jan 14, 2015

press menu 6 on handset then press base station reg key for 2 sec till L1 L2 L3 L4 LIGHTS FLASH

handset should now show registration no between 10 and 99

EnGenius Lands... | Answered on Sep 30, 2008

Google (Panasonic)(KX-TGA950)(manual) without parens.

Lands Phones | Answered 3 days ago


Lands Phones | Answered on Mar 25, 2020

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