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Questions & Answers
Is My TV ATSC or NTSC?
Yes, you will need a converter box if you are currently getting TV off-the-air with a rooftop or indoor antenna. This TV does not have a digital tuner. You don't need a box if this set is being used on a cable or satellite system (unless your service provider tells you otherwise).
Digital TV problems
You are suffering from a poor signal. Digital TVs will display 'blocking' (partial freezing of the picture in square or rectangular blocks) or total freezing of the picture, when the signal is too weak.
You don't say if this is a recent problem on a set that has been working correctly - that info. would be helpful. However, things to check include:
Has the aerial moved (wind?)
Are you using a new extension coax cable? If so try another one, as connections may be faulty.
If this a new TV, and you have not used digital previously, your aerial may not be high enough gain for a digital signal, but that is unlikely unless it's a nery old aerial.
Tv wont come on
Did you try unplugging the TV? Also if that does not work then call the TV provider and ask them for help.
Half of screen is white
Try Philips support: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=ca&userLanguage=en
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