Top 10 HP LaserJet 2840 Printer Questions & Answers

Description
The device could not print the current page because of its complexity.

Recommended action
Press ENTER to clear the message.
Allow the device to finish the job, or press CANCEL to cancel the job.
Lower the USB speed on the product by turning off "High Speed USB". Following are instructions on how to do this from the Secondary Service Menu:
To access the Secondary Service Menu press the Menu button.
Now press the #2 button and use the < arrow to navigate to the High Speed USB selection.
Press Enter and then use the arrow key to go to Off and press Enter again.
Press the Cancel button twice to exit the Secondary Service Menu.

This is the natural process for the you the user to make sure that you have the correct media in the manual feed. You can change this in the paper handling menu within the menu options set the tray 1 media type to plain and auto continue also correct paper size. You can also put the paper back into the main cassette and this will not cause the problem.

Thanks J

hmmm..suggest new drivers as first step

Make sure all cartridge are install and secured into place...(take all the cartridge out and back in ) close front door cover and it will go into cartridge calibration...If not, press the "menu" key and with the arrow go to print quality and confirm with the enter key. Go to calibration and confirm...

Let me know....

Hi,
Most HP printers can be reset to factory defaults (or cold-reset ) by turning the printer off and holding down the Online or Go button while turning the printer back on. The printer control panel display should read "Cold Reset" or "Restoring Factory Settings" or something like these lines. This will remove any IP address that the printer had previously.
When you plug it in, your router should have assigned an ip address automatically. Go into your router and look at the attached devices and it will show you what ip address has been assigned to each device on your network.

Use Web Interface or Manually Assign an IP address NOTE: Network HP Printers allow you to manage them via Internet Explorer. You can enter the IP address that the printer currently has and access its configuration settings. This assumes that the web interface hasn't been locked.
NOTE: We recommend that you install the latest version of Sun's Java software before trying these steps. See this How To: How to Update Sun's Java 2 Runtime Environment Plug-in.

1. Print the Configuration page if needed. You will be entering the "current" IP Address.
2. Open Internet Explorer. Delete EVERYTHING from the Address line.
3. Enter the IP Address in the Address line and press Enter.
4. You should then connect to the printer. If this fail, go to the next section to assign the IP address manually.
   
   NOTE: There are 2 basics versions of the web interface. Type 1 is on newer printers. Type 2 is on older models
   
   
5. Type 1: Click the Networking tab.
   Type 2: Click the Administration button. Click the Configuration tab.
   
   
6. Edit the IP address, Subnet Mask, and Gateway as needed.
7. Do not change any other fields.
8. Scroll to the bottom and click Apply. Click OK.
9. Close Internet Explorer.
10. Restart the Printer. Print the Configuration page to see if number was set.

NOTE: If the above steps do not allow you to assign the IP address via the Wizard, you will need to do it through at the printer itself.

1. Go to this HP Support Page.
   
   Configuring TCP/IP through the Front Control Panel
   
   
2. Click the link to your printer model. Highlight these steps.
3. From the File menu choose Print. In the Page Range section, click Selection. Click Print.
   
   Note: For the complete printer user guide, go to the HP Printers Support & Troubleshooting page. Locate your specific printer type and model. On its home page, under self-help resources, click the manuals link. Download the printer's User Guide (not the Getting Started Guide). Look for steps to manually configure TCP/IP parameters from the printer control panel.
   
   
4. Follow the steps from the printout to assign the desired IP Address to the printer.
   
   IP address will be entered at the IP BYTE prompt
   Subnet mask is entered at SM BYTE prompt
   Gateway address is entered at GW BYTE prompt
   
   Note: The syslog server IP address (LG BYTE 1=) and timeout (TIMEOUT=) do not need configured.
   
   
5. Once the IP Address is entered, restart the Printer. Print the Configuration page to see if number was set.

Hope this helps

Chris (ziraffa)

Hello

According to manual it means:

"Carousel rotation error: Replace the carousel drive motor or if the problem persists, replace the DC controller. It the error still persists, inspect or replace the engaging detection flag."

I think that you need to take it to service.

Best regards,
Zizzler

79 Error

Turn off then on

The device has experienced an internal

firmware error.

Turn off the power by using the power

switch, wait at least 30 seconds, and then

turn on the power and wait for the device to

initialize.

If you have recently installed a memory

DIMM in the device, turn off the device,

remove the memory DIMM, reinstall the

DIMM to verify that it is seated properly,

and then turn on the device.

If a surge protector is being used, remove

it. Plug the device directly into the wall

socket. Use the power switch to turn the

device on.

If the error persists, upgrade the firmware.

See Updating or recovering the firmware

code.

If the error persists, replace the formatter.
See Removing the formatter assemblies

"Would like report of supplies from 2840 laserjet. How to get it to show report"

Select 'Menu" button, then select "Reports", then select "Supplies Report".

This will print the status of the four toner cartridges and the drum.

It doesn't make sense to reset toner cartridges UNLESS you refill them
first. On the HP 2840 each cartridge/drum contains a chip that measures
the life of the unit.

You can purchase toner/chip combinations online cheaper than new
cartridges. I also purchase drum chips to extend the use of my drum
until print quality actually starts to deteriorate.

I use both of these methods to save money on supplies - buy toner and
toner chips, buy drum chip to get full use of drum unit.

Hope this helps.

if you update drivers or used windows 8, HP make drivers check if cartridges are original, you have limit used of the printer, if you install original cartridges resolve you problem.

mayby cardridges are empty