3050 or 3055?
I checked the
User Guide for these models; In the error section:
No paper pickup error. The all-in-one has failed to pick up a piece of media.
1. Verify that the media was inserted far enough into the input tray.
2. Reload the media in the input tray and press to continue the job.
3. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.
Under print problems there is some additional information.
The all-in-one does not pull media from the media input tray.
1. The all-in-one might be in manual feed mode.
?? If Manual feed appears on the al lin-one control-panel display, press to print the job.
?? Verify that the all-in-one is not in manual feed mode and print your job again.
2. The pickup roller might be dirty or damaged.
Contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.
The setting of 'manual mode' sees the most likely problem of the above. If the setting was not in manual mode, before investigating further you may wish to try a simple reset. Sometimes, restarting the product can clear a paper feed issue. Follow these steps to perform a reset.
Reset the printer
1. Press the Power button ( ) to turn on the product.
2. With the product turned on , disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
6. Plug the power cord back into the wall outlet.
7. Reconnect the power cord to the rear of the product.
8. If the product does not turn on by itself, press the Power button ( ) to turn it on.
If you also see the "Document feeder mispick" Error Message on the Control Panel you might want to refer here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1140783&prodTypeId=18972&prodSeriesId=1140783&objectID=c01487637
You may also wish to visit this page to have HP auto-check if your driver is current. See right side of page:
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=115&prodTypeId=18972&prodSeriesId=1140783