20 Most Recent 3Com NBX V3000 IP Phone Questions & Answers


The phone password has to be reset on the phone system (by the Administrator), not the phone. If you purchased phones and added them to the system, then those extensions wouldn't have passwords on them if they were newly added to it. If you purchased the entire system and phones then you can reset the phone passwords under "system maintenance", "password administration".

3Com NBX V3000... | Answered on Jan 20, 2015


This does happen occasionally but is not a typical thing. This means that you have either lost network access to the system or a service on the system has stopped. The system will have to be rebooted to get things going normally again. The preferred method (since you can do it through netset) is to connect to the console port with a DB9 straight through serial cable and open hyperterm or putty and connect to it at 9800, 8, 1 none settings. Hit ctrl r and the system will reboot. if you don't have a serial cable then you are forced to pull the power or switch it off and then back on. CAUTION: you risk a database corruption every time the system loses power without closing the database properly (netset or ctrl r through the console) so do this as a last resort. Also, the system will do a disk scan (except V3001) and will take 15 to 45 minutes to complete before the system will start to function again. DO NOT UNPLUG IT AGAIN WHILE IT IS DOING A DISK SCAN! You can tell if it is doing the scan by looking at the S1 and S2 lights on the Call Processor. During a disk scan, they will be alternating back and forth (like police lights). Wait for it to complete and try netset again. I recommend doing a fresh reboot through netset after it comes back up just to be sure it's a fresh clean boot.

3Com NBX V3000... | Answered on Jan 08, 2015


Yes, press the feature button and then enter 889. This will restrict the NBX system from sending out your Caller ID information for all calls. You will have to disable this by doing the same thing if you want to get your outbound caller ID back. Feature 890 will restrict the NBX system from sending out your Caller ID information for this call only.

3Com NBX V3000... | Answered on Apr 04, 2014


There is most likely another device on the network with the same IP as the phone system. You can check this by un plugging the link to the phone system (after hours of course) and then pinging the IP of the phone system. If you get a reply while the link is disconnected then you know there is a duplicate IP on the network. You can use your server to try to identify the device or use a IP scanner like NetScanTools to ID it. You could also try changing the IP address of the phone system and see if you have the same problem.

3Com NBX V3000... | Answered on Jul 27, 2010


Reboot the phone system (through the browser) and this should take care of it. There are limited voicemail ports and sometimes they get put on hold and can't be released. I have seen it a lot. some versions of software can clear this but a reboot will take care of it.

3Com NBX... | Answered on Nov 11, 2013


This is a Internet Explorer issue. If you use it in "compatibility view" it will show all users when you click on show all users. Otherwise use google chrome or firefox.

3Com NBX... | Answered on Nov 11, 2013


Here is the standard pinout for a console port on a router to seriel port for computers
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3Com Computers &... | Answered on Feb 01, 2020


A very simple solution to r epairing all by yourself is getting help from handbooks, they're very detailed and complete in every way so for me it was my b est source to repair
one of the top sites for this is https://big-manuals.com/

3Com Computers &... | Answered on Dec 07, 2018


Time for a new mouse!

I’m happy to help further over the phone at https://www.6ya.com/expert/joshua_ac64e182ed26f66d

3Com Computers &... | Answered on Feb 08, 2018


I don't know anything about these units, nor do I have time to source any docs for you, but maybe you can try connecting a PC directly to the port your patch panel is connecting the the switch from, you can at least see if that port is working.
My next and only other suggestion is to invest in a "LAN cable tester". In my area, you can find cheap ones for U$20.
The tester will allow you to check connectivity between any two ports, and allows you to test both patch links and individual CAT5/6 cables.
Good luck!

3Com Computers &... | Answered on Nov 22, 2017


notify the police dept / person handling the case and let them know about the face book information

3Com Computers &... | Answered on Nov 08, 2017

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