Top 10 Canon imageRUNNER 5570 Copier Questions & Answers

canon NP 6330
error 800

Hello prntrfxr,
E000100-0001 is a secondary code to the initial problem. It means verbatum " The power has been turned off and back on again without resetting the error ". So, there was a previous error code that instructed the customer to turn off the main power and turn it back on in an effort to reset the code. Unfortunately this must have been an error code regarding the fusing system. Canon designed the copier to prompt the customer to power the copier off and back on for all error codes, and more often than not the copier can recover to some degree or another. Fuser codes on the other hand WILL NOT reset even though the display says to power off/on . You will need to go into service mode to reset the error. Press "additional functions"......then the numbers 2 and 8 at the same time and then additional functions again. If you have followed these steps properly you will now be in service mode and a different screen. Just follow these instructions. Press copier. Press functions.Press clear.Press err.Press ok. Power off and on . This WILL clear the code. However, if the problem still exists the code will return of course. THAT code is the one we need to troubleshoot! :-)

Hi there,
ERROR “Default Key Is Corrupted Or Invalid”-----

ISSUE:
On the lower part of the Control Panel LCD display the message “Default Key Is Corrupt Or Invalid” appears.

RESOLUTION:
To eliminate this message from the machine display, follow these steps:
1. Go to ADDITIONAL FUNCTIONS>SYSTEM SETTINGS>NETWORK SETTINGS>TCP/IP SETTINGS>CERTIFICATE SETTINGS>
2. Generate Key
3. Key Name: Input CANON  
4. Select 1024 as the key length
5. Input the current date as the start date
6. Input an end date with current month and date settings but with the year listed as 2025
7. Start Key Generation
8. Go to Certificate Settings and select Key and Certificate List
9. Highlight Default Key and press Erase
10. Exit out of System Settings and Additional Functions.
11. Cycle Main Power of copier.

Good Luck!!!

neo

The error code is for the fixing assy not getting to the correct temperature in a specified time. The 0010 part of the code is indicating the copier was turned off and back on without resetting the error. To reset the code, Press the additional function button, then the numbers 2 and 8 at the same time and then the additional function key again. The display will now be indicating the service options available. Touch COPIER, then FUNCTION at the top of the display, the CLEAR in the middle, then ERR, then OK. Power down copier at the right side rear, then turn back on. If the error comes back then you will have to check the fuser assy to see if the front drive gear has failed or one of the thermistors has gone bad. Good luck

bagaimana caranya perbaiki kade 000840-0001

This is a fixing error code - there is too much temperature difference detected by the thermistors. Mostly a error reset will take care of the problem. You have to get into service mode first. Press the additional function key, then press the 2 & 8 keys at the same time, then the additional function key again. Then copier, function, clear, err, then OK. This clears the error code from the copier. Then power cycle the copier and the copier should be operational. If this doesn't work then you will have to have a technician fix it. DO NOT keep resetting the code. There is something wrong with the copier that needs to be taken care before major damage is done to the copier. Good Luck

This is a fixing error - Temperature is not getting to the correct temp soon enough. Most likely a simple reset of the copier will work. You have to get into service mode first. Press the additional function key, then press the 2 & 8 keys at the same time, then the additional function key again. Then copier, function, clear, err, then OK. This clears the error code from the copier. Then power cycle the copier and the copier should be operational. If this doesn't work then you will have to have a technician fix it. Good luck.

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