20 Most Recent Canon imageRUNNER 2016 All-In-One Laser Printer - Page 6 Questions & Answers

Hello you can follow these steps thru this links

Canon Office... | Answered on Mar 18, 2020

That error indicates a failure in the rotation of the main motor . Please check if the drum unit rotate normally. Just remove the drum unit and check rotation. If drum unit is good, check the main motor

Canon Office... | Answered on Mar 14, 2020

the device needs repairing just the sensor has became faulty

Canon Office... | Answered on Mar 13, 2020

Disconnect printer from the wall power.

Reboot computer.

Plug printer back in and switch on.

If that doesn't work, redownload the software and drivers from the Canon website.

Canon Office... | Answered on Mar 10, 2020


Canon Office... | Answered on Mar 09, 2020

Error in DCON ROM

Update the set of main controller firmware.

Canon Office... | Answered on Mar 04, 2020

If you wish to get some details; check the site linked here. Pull up older posts.

Canon Office... | Answered on Mar 02, 2020

open its setting on screen and select B&W...

Canon Office... | Answered on Mar 02, 2020

First, I'm not a Canon Tech.
* Had same problem with my Canon MG3022
* These newer (+2010) printers have higher memory and more control programing built in. Some brands more than others.
* The printer monitoring is very strict and needs to be followed EXACTLY as stated by the monitoring program.
* Another issue is how slow these programs are as they will check everything to see if your following along. Times will depend on your WiFi speed, CPU speed, and if your running other programs in the background (which you are as your trying to print something from Word, Paint, Photoshop, etc.)
* skipping over any point of the ink exchange will lock up the system as it's looking for the old cartridge (which is bad) and trying to establish a new cartridge in it's place. If you don't wait for it to establish this base line then it may see the new cartridge as 'used' and reject it. Yeah I know, frustrating. It's designed to prevent someone from "re-filling" the old cartridge and re-inserting it as "New"
* I've found that if I shut down everything (computer and printer) and restarting the printer with old cartridge. Then as it powers up and goes into "no Ink" error. Replace the cartridge. Hopefully it will accept the newer cartridge. You must give it time to process through the change out procedure (up to 15 mins.) Wait for the ready light then turn the computer on.
* Still problems? Check warranty. Call or go online to Canon.com for support.

Canon Office... | Answered on Mar 01, 2020

Best case, the scanner will have to be calibrated by a service technician. Recalibrating it with the user may be possible, but probably won't be of use. Worst case the camera on the back of the scanner may have to be recalibrated. This is a very long and tedious procedure. Most technicians can't do it, and won't try.

Canon Office... | Answered on Feb 28, 2020

i can't turn on my canon ip2770 after resetting it.

Canon Office... | Answered on Feb 27, 2020

Hi, When I turn on the power switch is turned on, but the sound is not heard and no heater movement does not even error. And can not be copied and Astablyzr.

Canon Office... | Answered on Feb 26, 2020


Quoting from another model at link above:

DescriptionPrint faxes received in memory when the paper size loaded in the machine does not match the PAGE SIZE menu. You must press to clear the error then print the fax from memory.
SolutionMemory ReferencePrint faxes received from memory when the paper size in the machine does match the PAGE menu. You must correct the paper size discrepancy, press to clear the error and then print the fax from memory.Check / Change Paper Size:
Confirm what size paper is loaded in the rear tray (A).

The above illustration shows a PIXMA MX310
If the paper size loaded in the rear tray is not what you would like to be loaded, verify the paper size you want and then install it.In FAX mode, the machine will only support three paper sizes, 8.5"x11" (letter); 8.5"x14" (legal) or A4.Press to clear the error and return to standby mode.Press the button.Press the button.
PAGE SIZE screen will appear.
Use to select the paper size that matches the size loaded in the rear tray.
The choices are 8.5"x11" (letter); 8.5"x14" (legal) or A4.Press the twice.Click here to print the fax from memory.Print From Memory:
Press . to select to print all pages of the document.Press .
To print another document, return to step 6To finish printing, go to step 10.The screen will return to standby mode, if it does not, press .

Lengthy discussion:


Canon Office... | Answered on Feb 19, 2020

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