20 Most Recent Canon Pixma iP6600D InkJet Photo Printer - Page 8 Questions & Answers

Use original cartridges. Generic or refilled cartridges tend to cause these problems.

in the printer dialogue that pops up prior to printing choose the number of copies

Hi Luza, A 5100 error is a carriage problem. That means it could be the code strip, carriage assembly or logic board. First make sure nothing is keeping the print head from moving all the way across the printer. If the smallest thing blocks the head from going all the way across it will generate this error. You'll want to look hard for ANY obstructions anywhere. Throughly check the gears and rollers for obstructions too. Second the code strip (or timing strip) is the 1/4 inch plastic strip that runs across the printer and through the head carriage. It's got supports on both sides. If becomes dislodged it will generate this error. (it's got a tesnsion spring on one end) I have a feeling that is your problem. That somehow when you replaced the cartridges you may have dislodged the code strip. That might account for not being able to correctly align the print head too. Make sure it's straight, level and secure. Also make sure it's not dirty. Grease or dirt on the code strip can generate a 5100 error. You can clean it with a damp cloth (water) but be careful if your going to remove it from it's anchors. You can try cleaning the steele bar that the carriage runs across as well, but you'll have to lube it back up with a cloth dampened with some 3 in 1 oil or a light machine oil. If none of that works and your ABSOLUTLY SURE there is nothing in there blocking the printer then it must be either the carriage assembly or logic board. If either is the problem you're going to need service on the unit or a new printer. I hope this helps. Please let me know how you make out, Dude

You can do the following to check and remove your old drivers.

Assuming your using Windows, click on START, then Printers and Faxes.
In the new window click on File and then Server Properties.
From here select the Drivers tab and see what drivers are listed there and select any Lexmark ones and push the Remove button. Reboot.
You may want to disconnect your Canon printer and remove it's drivers also and then reinstall them fresh again and see how you go.

You could also try something like Driver Genuis - http://www.driver-soft.com/ which is supposed to be able to remove old and unused drivers, but it's a paid product and i'm not sure how effective it is.

I would tend to agree with the Dell staff that it should matter if you have old drivers still on the system as it will only use the drivers/files that are required by your hardware.
I would also try the different USB ports on your Dell machine and possibly a different USB cable just in case.

Check your print settings for an option " Print in greyscale" or something similar. If it is so check or uncheck it to solve your problem.

Check your power supply lines are clear and in good condition. Also make sure every plug point is well graounded beacuse this may interfere with any electric/electronic device and cause it to malfuction. Check your USB ports for physical damage. The errors you see may be accidental.

Hello,

This printer needs to be maintenanced. Either with your maintenance program found in Properties or taken and cleaned physically with isopropyl alcohol.

Terry

You probably cant. Try replacing the chip with one from an old empty cartridge of the same colour (using superglue or something), as the unrecognized chip is faulty and usually cant be fixed, and you should throw it away as soon as you take it off to avoid confusion. Now try to convince your local ink refill shop to reset the chip for you.maybe tell them your nephew bit the old chip off and ate it.
OR try the web to purchase a "chip resetter" device.

I had the exact problem described and it was the following:
one of the ink cartidges had popped out of place "inside" the printer housing on the right hand side, and was catching as the printer tried to start up.
By using a thin object such as a ruler, I could press the ink cartridge back into place to allow the ink cartidges to come out from the printer side area. Once out I properly reseated the ink and all seems fine.

>shutdown the machine & disconnect it from the computer
>check for any obstructions
>power on and try re-seating the cartridges

what happened before this issue started ?

John, the chip resetter usually will not work on a faulty chip. You could make sure that the chip is aligned on the cartridge and connecting properly in the printer but it will generally be an electronic problem inside the chip itself. You will most probably need a new cartridge OR replace the faulty chip with the one off an old empty cartridge of the same colour, and then reset it using a "chip resetter" device.

The port that you plugged the card reader into is only meant to be used with PictBridge compatible cameras. These cameras do all the processing and setup to send a print job to the printer. The printer does not have the capability to 'read' what's on a card through that port. It can only do this from the memory card slot.

Drivers and software are available for downloading here.

Many printers use color to make black, you may have to FORCE it to use the black ink cartridge for black or turn off something that is telling the printer to use the color cartridges for the black.

That's my educated guess anyway...

I do know that some printers do this, so I'm assuming this is what is giving you trouble. I don't know why it would print any different on a memory card than from the computer though...

Hello,

This is caused by the information in your registry. Please refer to the following link and download the Advanced Windows Care ... you will not be disappointed ... Scan with AWC and try your printer again. The message displayed is an error, I am supposing.

http://www.iobit.com/advancedwindowscareper.html

Terry

Hello,

What is the brand name and model of your printer? Make sure that your ink cartridges are precisely the correct cartridges for the brand and model that you are using. From what I have experienced ... if you try to use a used ink cartridge you will recieve an error.

Please refer to the following link http://www.coldreset.com/modules.php?name=News&file=article&sid=60

Terry

try by reloading the software for the printer

Sometime the ink dry if you do not use it.....Try this :

Put warm water on a soft clothe and gently press the clothe with the printhead you'll suppose to see ink on your clothe. That's the better way to clean a printhead.

DO NOT SCRATCH THE PRINTHEAD WITH YOUR CLOTHE..

There is a device that slides back and forth and acts like a window cleaners on the printhead.When this printer is off the printer head can be tilt sidewise freely by hand which allow easy access to the mentioned cleaner sponge tab located below the head in its docking position. The mechanism that drives the sliding squeegie relies on a spring for it to return. The spring sometimes isn't strong enough to over come the gluey ink and so the whole thing jammed up which is probably what the code means - jammed mechanism. Try cleaning this mechanism and carefully moving it.

Disconnect the communication cable (USB?).

Turn off the printer, wait one minute then turn it back on,

Then press the left button on the panel, the transparent one to the left of power button. It will print a status page. Check the dates and information under each color that is failing.

The ink cartridges MAY be outdated. Printing the test and information page without the computer connected fools the machine since it can't get your computer date.

If the cartridges are outdated, then change your computer year back to 2005 or so, reconnect the printer cable and send something to print, once the printer prints it out, reset your computer to today's year.

You will need to do this procedure whenever you turns off the printer. (Disconnect cable, change computer year, print, reset computer date).

Hope this works.

Wagner