It is running but is
is one reason why your freezer may not get cold. The compressor which
is usually found at the back of the freezer helps to pump out gas/ cold
air and the fan circulates this cold air in the freezer. If this
compressor is knocked/defective, the freezer won't cool. Also, gas in
the compressor sometimes get's finished and needs to be refilled. So,
the compressor needs to be checked in a situation like this.
problem is one of the most common reasons for the freezer to start
failing, this is called "frost free failure." Ice can build up on the
evaporator coils over time, and this ice builds up until it starts
blocking the fan. The fan is responsible for circulating cold air
throughout the freezer, so if it is blocked the freezer will not be able
to freeze any food. You can usually check this by removing an access
panel in the back of the freezer to inspect the coils. If ice is built
up on the coils, a hairdryer can assist in defrosting them.
also possible that the fan is not running at all. If the fan is burned
out or the motor isn't running, cold air can't circulate through the
freezer and everything will melt. You can normally hear the fan motor
switch on and off from time to time. Listen for it and if you can't hear
it coming on for an extended period of time, the motor may need repair
or replacement. The wires connecting to the fan may be the problem,
preventing the fan from receiving electricity.
Several other problems could be keeping your freezer from freezing:
could be leaks in one or several of the hoses in the refrigerator,
which results in the cold air being lost instead of circulating properly
throughout the fridge and freezer.
If you have the freezer so
full that the cold air can't circulate, your food will thaw even though
the freezer isn't malfunctioning. Always leave some space open in the
freezer and try to not store food right up against the cooling vents.
thermostat might have shorted out, which means the freezer can't
accurately determine how cold it is. If this is the case, the
refrigerator would probably not be working, either.
defrost drain becomes clogged, the water in the line will just refreeze
over and over again, which could damage the lines as well as the fan.
Always check the drain and make sure no sludge is building up in it if
you have a self-defrosting refrigerator.
Always try to keep the
freezer door closed for long periods of time. The more the door is
opened, the more warm air is let in and cold air is released. If the
door is opened frequently, the freezer could be warming faster.
I hope the above helps.....
For further assistance, please let me know.