Lexmark C524 Laser Printer - Answered Questions & Fixed issues

Re-install cartridge or if not original Lexmark cartridge, aftermarket refilled, the printer won't recognize the refilled cartridge.

1 Is the front access door completely closed?
Yes)Go to step 2.
No) Properly close the door.
2 Turn the printer off, and remove the rear cover.
Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage.
Is the cable damaged?
Yes) Replace the front access door 5 V interlock switch.
No) Go to step 3.
3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground.
Is voltage present?
Yes) Replace the front access door 5 V interlock switch.
No) Go to step 4.
4 Replace the printhead. Does the error clear?
Yes)Problem solved.
No) Replace the system card.

Please remove the black toner cartridge from the printer and carefully shake it.Try swapping the PC units. Try also the link provided below, steps given are for print quality issues. http://bitly.com/mYlWFE If this doesn't help, please contact Lexmark Technical Support for further diagnosis.

It could be dust or other foreign object has found its way inside the printer, and is picking up some of your ink. If it is a picture you are trying to print, the program may not be rendering it right on the way to the printer, try using a different program to print.

Hi,

The problem is with the fuser, the fuser is bad, you will need to replace the fuser on your printer, in other to fix the problem.

Service Fuser Error appears when the fuser does not warm to the required temperature. For this error on this Lexmark model C524, the manual says you should power off the printer and power it back on, and if it is not plugged into a wall power point, change it to a power point mounted directly on the wall. Personally, I never got a Lexmark printer to work doing this, but this is in the manual. If this won't help, and the printer is under warranty, you should log it in with the servicing company.

If the printer is out of warranty, your next option is to change the fuser which costs around $350, so I think you would be better off getting a new printer unless you find a second hand one on Ebay.

Hello

need more clarificaton!!!!

You need to download the driver for that printer. The driver is software that communicates between your computer and the printer.
You can download it here:http://support.lexmark.com/index?id=FA689&locale=en&productCode=LEXMARK_C524&segment=DOWNLOAD&page=content&actp=HOTTIPS&userlocale=EN_US

Here's an article in the Lexmark website on How to Replace the Waste Toner Bottle. This shows a picture where the waste toner is in the printer. Just click on this link: http://bit.ly/c4gVUM. Hope this helps.

Check the power supply and the power coming into the printer to make sure the outlet is ok

This error normally requires a service call. The fuser is not receiving the right amount of power. But try this. Power the printer off, wait ten seconds, and then power the printer back on. If possible, connect the printer's power cord directly into a wall outlet. In rare instances, a surge protector or uninterruptible power supply (UPS) can generate false error messages. If problem is not resolved, printer needs to be serviced.

Hi,
Here are some instructions that you can follow to try to identify and resolve the problem with the black marks.
First click on the following link http://bit.ly/aNzNsl and follow the steps on how to print the Print Quality Pages. Once you have those pages printed Then it will be easy to identify where the problem is coming from. If the problem is more visible in one color than in the others then you might be looking at a problem with either the Photoconductor or the Developer Roller. If the black marks are showing on all the page regardless of color then the problem could be contamination either on the Transfer Belt or in the Photoconductor Units and maybe need to be replaced and/or clean. To clean a contaminated printer you will need to vacuum the inside so that residual toner will not get blown into some other parts of the printer.
Hope it helps.

Hi,
Here is a very good described and illustrated article about how to use the bypass or MP Feeder on the Lexmark C524. http://bit.ly/bmKEVT

Replacing the fuser
When 80 Fuser life warning appears on the operator panel, replace the fuser soon. Make sure one is on order. See
Ordering a fuser for more information.
When 80 Replace Fuser appears on the operator panel, replace the fuser immediately.

......From the Lexmark users guide.....

Sounds like it is probably the fuser that is bad. If you've recently run labels through the printer there is a chance one of them has melted onto the fuser, or once the fuser begins to reach the end of it's life it will start leaving black marks. You can check this by removing the fuser and looking at the roller. It should be a dark orange in color. If you notice a black section you should consider replacing it (or swap it with a fuser from another printer of the same model and see if that resolves the issue).

It could be that your PC is expired
"Photo Coductor"

This error may require a service call.

Please follow this link to Lexmark's web site for more information.

Don

http://support.lexmark.com/perl/support/support.cgi

Hello dear; I suggest you check out the control pannel connector may be loose or lcd dead.

This problem is 99% of the time the photoconductor. Try removing and reseating. If this does not work, try another one. Even though you state that you just replaced it, on rare occasions, defective ones get shipped out. Usually the manufacture will replace the defective unit for you when this happens. Also make sure that the locking tab that holds the developer in place did not crack and therefore loose. I have seen this many times where the clip that holds the developer is damaged.

I had the exact problem. It was caused by a defective photoconductor.

Depending on what colour the spots/marks are, the photoconductor for that toner cartridge needs to be changed.