20 Most Recent Logitech QuickCam Pro 5000 Webcam - Page 6 Questions & Answers

0helpful
1answer

How do i get the web cam to record video

Copy this site and paste it in your browser ADDRESS
Bar and hit ENTER;

http://www.free-codecs.com/AMCap_download.htm

to download the Free AMCAP Video Capture Program.
AMCap v9.20
AMCap is a small yet fully functional video capture application compatible with Microsoft
DirectShow. It is based on the sample AMCap from the Microsoft DirectX 9 SDK. AMCap supports
still captures to BMP, JPEG and PNG formats and it remembers your Video Input, Video Standard
and Video size settings from previous session. It has some nice features like multi-monitoring support, zooming, aspect ratio and interlacing features.
program.
AMCap is a small and effective piece of software and definitely worth trying.
Hope this will help. Bud
11/13/2009 8:00:12 PM • Logitech... • Answered on Nov 13, 2009
0helpful
1answer

Hello. I installed a software called ManyCam, and

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

11/5/2009 6:15:02 PM • Logitech... • Answered on Nov 05, 2009
0helpful
1answer

Does not work on windows live messenger

Sounds like your webcam software has been corrupted
Disconnect the webcam
Uninstall the webcam software
Restart your computer
Download the latest webcam software from logitech - visit the website - identify your cam - click on it and select the correct operating system.

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

11/5/2009 9:51:01 AM • Logitech... • Answered on Nov 05, 2009
0helpful
1answer

I cannot get the video effects to work for my

You will need to re-install the software for the quickcam. The most up-to-date software for your quickcam is available at this link...
http://www.logitech.com/index.cfm/435/243&hub=1&cl=us,en?osid=1
11/4/2009 4:51:23 AM • Logitech... • Answered on Nov 04, 2009
0helpful
1answer

How do you fix the sound so people can hear what

facebook doesn't support audio that i'm aware of, are you talking about making a video and posting it on facebook? If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97
11/3/2009 5:24:08 AM • Logitech... • Answered on Nov 03, 2009
0helpful
1answer

I need drivere for instalation

you can download your drivers from here. (they been having trouble with there website so you might have to try back a few times) http://www.logitech.com/index.cfm/support_downloads/
10/30/2009 11:04:37 PM • Logitech... • Answered on Oct 30, 2009
0helpful
1answer

When i am on skype to my contacts my picture on

Send this to them so they can setup their ASudio & Video and it will fix the problem.

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud


10/30/2009 10:48:23 PM • Logitech... • Answered on Oct 30, 2009
0helpful
2answers

Logitech quickcam pro 5000 Install wizard on boot up

Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

10/24/2009 5:56:42 PM • Logitech... • Answered on Oct 24, 2009
0helpful
1answer

I get error code 19 and a message that says the

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

10/24/2009 2:55:17 PM • Logitech... • Answered on Oct 24, 2009
0helpful
1answer

The webcam is saying outgoing vedeo error when

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

10/17/2009 12:13:30 AM • Logitech... • Answered on Oct 17, 2009
0helpful
1answer

Do not have cd to download logitech 9500, how do I

Go to the logitech support website and download it from there. Identify your cam ( 2 pages of photos ) and click on yours.
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405
10/8/2009 9:07:42 PM • Logitech... • Answered on Oct 08, 2009
0helpful
2answers

Ive got the web cam but lost my disks with moving

yes, what o/s are you using? i attached the link where you could readily download the driver for your webcam. you'll just need to choose the correct o/s that you are using.
http://www.logitech.com/index.cfm/435/243&hub=1&cl=us,en
10/6/2009 11:51:54 PM • Logitech... • Answered on Oct 06, 2009
0helpful
2answers

LOGITECH QUICKCAM...........CAMERA FAULT UNDER WARRANTY.

open up the control pannel for the microphone and turn the volume up and re train the microphone. If you have forgottent how to do this please post here and I will walk ypu tjrew it step by step.
10/5/2009 1:29:09 PM • Logitech... • Answered on Oct 05, 2009
0helpful
1answer

My logitech quickcam E1000 dosent work on windows live messenger

Test it here to ensure your software is not at fault
Click 'Allow' in top window and see if your webcam broadcasts in the left hand window
http://www.testmycam.com/
All working ?
Open WLM
Click ( > ) Open Menu > Tools > Audio and Video setup - set default mic and test > Next - set webcam as default and trim using 'Settings' > Finish

10/3/2009 9:51:08 PM • Logitech... • Answered on Oct 03, 2009
0helpful
1answer

My webcam is working for yahoo but not for msn.

Hi,
the version of the MSN your using might not be supported the video. download the new live messanger.
10/1/2009 9:51:06 PM • Logitech... • Answered on Oct 01, 2009
0helpful
1answer

My webcam gives out a dark almost negative picture

Launch the logitech toolbar - make sure no video effects are selected (2 theatre masks on toolbar)
Open 'settings (2 cogs on toolbar) try and tune the picture.

If unsuccesful
Disconnect webcam
Uninstall software
Restart computer
Go to Logitech site and identify your webcam
Download software - connect webcam when prompted


http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

9/30/2009 12:11:20 AM • Logitech... • Answered on Sep 30, 2009
0helpful
1answer

Is this compatable w mac os 10?

Yes.
9/26/2009 2:34:53 PM • Logitech... • Answered on Sep 26, 2009
0helpful
1answer

People can hear me but i can't hear them

You do not say what your audio setup is - if you have a laptop you are using the built in speakers or a desk top with add-on speakers. Also you do not say what your OS is

Here is Vista x laptop x Yahoo Messenger
TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon (checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard
If no sound is detectected, click on Speaker icon to highlight, click 'Properties' ramp up sliders - test again

SET DEFAULT & TEST MIC
Click "Recording" tab.
Set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and set slider to 100% (adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer

CONFIGURE TO MESSENGER
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Calling and Audio
Set mic and speakers to show Default equipment
Run call up assistant to test audio equipment > Apply > OK

If you do not have Vista - you will have to access your audio equipment via the Control Panel
9/23/2009 8:23:06 AM • Logitech... • Answered on Sep 23, 2009
0helpful
1answer

Remote person unable to see me

Hi,
The remote person is not able to see you because the firewall is preventing the person to be viewed..
Ask your remote person to disable firewall in his computer..You can ask your Other to turn off the Firewall through START->CONTROL PANEL->WINDOWS FIREWALL and then turn off..
NOw try connectng through webcam..Think it should work now..
If you need further assistance, Please leave me comments, Ill solve your issue here
RNJ VINOD KUMAR
9/22/2009 4:13:39 AM • Logitech... • Answered on Sep 22, 2009
0helpful
1answer

I can see others on my webcam, but they cant see me

You should plug Ur Webcam to make others able to see u
9/21/2009 7:03:04 AM • Logitech... • Answered on Sep 21, 2009
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