20 Most Recent NorStar T7316E Phone Questions & Answers

Depends on the voicemail, but generally:

Call the receptionist

When the auto attendant answers, press * (or sometimes "**"), OR ask the operator to transfer to your line and press "*" during your message.

It will ask you your login information.

Dial your extension and password together as one number and press #

You can now operate the voice mail.

you need to speak to the system co ordinator or system administrator who can reset the password for you.

Hello,

Have you tried resetting it back into defaults again? Or restarting the whole system? Meaning the whole PABX system.

You need to go into system administration and setup "Target Lines" for each DDI number. Then assign the Target Lines to telephones. Please refer to your administration manual for programming instructions as different systems & different levels of software will have a unique range of numbers for target lines.
Good Luck!

To place a caller on exclusive hold, press feature then hold. the caller cannot be accessed by any other set then the set that placed him on exclusive hold.

go to tek-tips.com they have a Nortel Norstar and BCM section in there that will get you the help.

Yes, you should be able to get in thru f 983 with the default password and begin setting up the mailbox"s, aa, etc.

Seems to be a known issue. The normal way is to disconnect the main control box unit. There is a video in the link https://www.google.com/search?q=wo+lines+stuck+on+a+Norstar+phone ..

Check handset cords

Set System Time 1-Feature **TIME 2-Password: BASIC 3-Change time as prompted in the display

You are probably inadvertantly did a busy station signal to sta 24 and are still queued up to it. Call 24 AND have them ANSWER to clear it. You may have to do it multiple time as most systems will allow 8 stations in the queue

Does it light up? Does the speakerphone work? Have you swapped the cords and handsets?

I'm have trouble seeing through the internet and do not know what make or model you are referring to? Have you tried being ON THE HANDSET and then pressing the handsfree/speakerphone key?

Make sure its plugged in right.