Samsung (TSH492BLACK) CD-RW/DVD-ROM Combo Drive - Answered Questions & Fixed issues
Dvd burner problems
I dont understand your question. If you mean burnt dvd's dont play on your dvd player, Check your region code and ensure your burn was region free or region specific to your region.
ensure you used the proper format, PAL or NTSC
and enusre you copied the DVD and didnt drag and drop the files as a data disc.
if you are burning a movie from a avi or mpg file you might need to encode it to dvd format..
i didnt understand your question so if i didnt assume correct please repost it thanks :)
9/26/2019 3:21:18 AM •
Samsung...
•
Answered
on Sep 26, 2019
•
90 views
My dvd rom is not showing in My Computer
Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver
you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard
if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
8/20/2012 5:01:52 AM •
Samsung...
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Answered
on Aug 20, 2012
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88 views
I have a promble that
It should show up in the POST screen.
Go into the bios, and change it to show the POST screen, instead of a logo,
If you need to.
This is the first indicator.
If it shows up, then you might have a problem with windows.
more on that...
but if it doesn't show up in POST,
unhook it, reboot, all the way up. then shut down,
reinstall it CAREFULLY, make sure the cable is done cleanly, and correctly.
then try a reboot and look for it on the POST screen again.
No show, try as new cable, or plug it into a different drive cable and reboot
just to see if it shows up in POST at all again.
No show : the thing is probably dead somehow. you're done,
you need a replacement.
If it shows up in post:
Check the device manager from the control panel. its under "system".
You might see the thing sticking out with a yellow triangle with a ! in it in drives.
That will be a software issue.
you could remove that item and reboot and let windows try to detect it.
Then you need the proper driver, since its a burner.
Go to the Samsung website, know the correct model number,
and get the driver for it.
install the driver, obviously.
Something up there should get it done.
Good luck.
PLEASE RATE THIS ANSWER
8/31/2011 2:43:02 PM •
Samsung...
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Answered
on Aug 31, 2011
•
218 views
Dvd drive is getting detected
You could try flashing the firmware.
Do this by visiting the Samsung website, you must install the firmware for your exact model of DVD drive.
Take care!
damnor01
7/18/2011 12:03:48 PM •
Samsung...
•
Answered
on Jul 18, 2011
•
54 views
My Samsung DVD writer's Tray
the drive might be getting intermittent power Click start control
panel administrive tools,computer management,device manager scroll down cd-dvd
rom drives you might see a yellow question mark ? right click you will
have options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug
them back this should activate the found new hardware wizard or
you might have to uninstall
then restart your computer then reinstall your DVD/CD then reinstall the driver
for this device
if your computer came with
a motherboard disk the drivers could be on it
click start control panel
administrive tools computer management device manager scroll down cd dvdrom
drives if you see a yellow question or exclamation mark?! or a red x
right click you will need to update the driver
or
select properties general troubleshoot, select driver
click to reinstall drivers click update driver
hope this helps
7/6/2011 8:50:09 AM •
Samsung...
•
Answered
on Jul 06, 2011
•
46 views
I have samsung octoedge speedplus
Click start control
panel administrive tools,computer management,device manager scroll down cd-dvd
rom drives you might see a yellow question mark ? right click you will
have options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs:
Click on
Start, Run, and type regedit and press
Enter:
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug
them back this should activate the found new hardware wizard or
you might have to uninstall
then restart your computer then reinstall your DVD/CD then reinstall the driver
for this device:
if your computer came with
a motherboard disk the drivers could be on it
click start control panel
administrive tools computer management device manager scroll down cd dvdrom
drives if you see a yellow question or exclamation mark?! or a red x
right click you will need to update the driver
or
select properties general troubleshoot, select driver
click to reinstall drivers click update driver
hope this helps
7/6/2011 8:43:21 AM •
Samsung...
•
Answered
on Jul 06, 2011
•
108 views
I am having problems with
Hi vivek_cv99
You need to check the read and write speeds and also the dvd max speed . if issue remains , your drive is defective .
Best regards ,
fanaudi .
7/2/2011 8:00:20 AM •
Samsung...
•
Answered
on Jul 02, 2011
•
42 views
I have octo edge samsung
make sure that the dvd rw is getting enough power test all leads that are attached to the dvd rw including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
you might have to physically unplug the leads for this cdrw/dvd rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if your computer came with a motherboard disc the drivers could be on it
your drivers may have been corrupted or you might have a virus run your antivrus program
hope this helps
7/14/2011 6:54:36 PM •
Samsung...
•
Answered
on Jul 14, 2011
•
127 views
My driver is not detected
make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they are probably old and faulty ?
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.hope this helps
5/27/2011 2:36:44 PM •
Samsung...
•
Answered
on May 27, 2011
•
31 views
Samsung octoedge dvd r/w software
if you are having problems with your samsung combo driveif your computer came with
a motherboard disc the drivers could be on it
make sure that the cd rw is
getting enough power test all leads that are attached to the cd rw including
electrical extensions and make sure they have a secure connection or just
replace them there might be bad/faulty
or
your drivers may have been
corrupted or you might have a virus run your antivrus program
you might have to
physically unplug the leads for this cd/dvd then plug them back in or
you might have to uninstall
then reinstall your DVD/CD or uninstall the driver then reinstall for this
device
click start control panel
administrive tools,computer management,device manager scroll down cd dvd rom
drives right click you can you can update driver,roll back driver,or
select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall
if this does not fix the
problem it might be a registry problem
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You
may also want to open Device Manager and verify that the yellow exclamation and
error code on the CD or DVD drive is gone.
hope this helps
5/21/2011 4:26:39 PM •
Samsung...
•
Answered
on May 21, 2011
•
174 views
My samsung combo drive TSST
When a drive starts having this problem you need a new drive. Your drive is failing. They are very cheap online, only $20-$30 from NewEgg or Amazon.
5/5/2011 7:31:40 PM •
Samsung...
•
Answered
on May 05, 2011
•
229 views
The Computer doesnt detect the
Click start control panel
administrive tools,computer management,device manager scroll down cd-dvd rom
drives you might see a yellow question mark ? right click you will have
options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
Hope this helps
5/4/2011 6:13:22 AM •
Samsung...
•
Answered
on May 04, 2011
•
40 views
Decoder is not loaded
You need to install some sort of DVD software.
A few are
PowerDVD
Intervideo
DVDFab
Media Player Classic
Install one of these and it should fix the problem for you.
5/3/2011 4:16:48 PM •
Samsung...
•
Answered
on May 03, 2011
•
42 views
I need driver of my
If your computer came with a motherboard disk the drivers
could be on it
click start control panel administrive tools computer management device manager
scroll to cd/dvd drives you could see a yellow question or exclamtion mark ! ?
or a red x right click to update driver
hope this helps
5/2/2011 4:49:35 PM •
Samsung...
•
Answered
on May 02, 2011
•
771 views
I cant read write CD
Click start control panel
administrive tools,computer management,device manager scroll down cd-dvd rom
drives you might see a yellow question mark ? right click you will have
options to update driver,roll back driver,or select properties general troubleshoot,
select driver click to reinstall drivers click update driver or uninstall
then reinstall
if your computer came with
a motherboard disc the sound drivers could be on it
if this does not fix the
problem it might be a registry problem if you cant see your disk drive in
windows explorer
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
hope this helps
4/23/2011 6:27:42 AM •
Samsung...
•
Answered
on Apr 23, 2011
•
85 views
I have a dell dimension
those are the basic drivers for all cd. dvd, and rw drives. if you are trying to use the drive to burn a cd/dvd you need to purchase software for it your download a free burning software from filehippo.com called xpburner or burnerxp i cant recall the exact name
4/14/2011 3:13:38 PM •
Samsung...
•
Answered
on Apr 14, 2011
•
213 views
I am installed with Cd/DVd
1.control panel->system->hardware->DEVICE MANAGER
2.uninstall your driver
3.restart you computer
4.on tray icon a balloon come with a MSG of 'found new hardware'
5.click on it
6.select your driver from it .then select suitable option
if you still have problem buy a you op(win xp,vista,7..).using that disk repair you computer
3/4/2011 3:17:22 AM •
Samsung...
•
Answered
on Mar 04, 2011
•
44 views
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