20 Most Recent Samsung (TSH492BLACK) CD-RW/DVD-ROM Combo Drive Questions & Answers

0helpful
2answers

Dvd burner problems

I dont understand your question. If you mean burnt dvd's dont play on your dvd player, Check your region code and ensure your burn was region free or region specific to your region.
ensure you used the proper format, PAL or NTSC
and enusre you copied the DVD and didnt drag and drop the files as a data disc.

if you are burning a movie from a avi or mpg file you might need to encode it to dvd format..

i didnt understand your question so if i didnt assume correct please repost it thanks :)
9/26/2019 3:21:18 AM • Samsung... • Answered on Sep 26, 2019
0helpful
3answers

Dvd rom automatically eject & loading frequemtly

I'm afraid when a drive starts to eject the draw especially on boot up, it's a sure sign that the unit is faulty and needs replacing.
6/25/2013 6:22:15 AM • Samsung... • Answered on Jun 25, 2013
0helpful
1answer

My dvd rom is not showing in My Computer

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

8/20/2012 5:01:52 AM • Samsung... • Answered on Aug 20, 2012
0helpful
1answer

I have a promble that

It should show up in the POST screen.

Go into the bios, and change it to show the POST screen, instead of a logo,
If you need to.

This is the first indicator.
If it shows up, then you might have a problem with windows.
more on that...
but if it doesn't show up in POST,

unhook it, reboot, all the way up. then shut down,
reinstall it CAREFULLY, make sure the cable is done cleanly, and correctly.
then try a reboot and look for it on the POST screen again.

No show, try as new cable, or plug it into a different drive cable and reboot
just to see if it shows up in POST at all again.
No show : the thing is probably dead somehow. you're done,
you need a replacement.

If it shows up in post:


Check the device manager from the control panel. its under "system".

You might see the thing sticking out with a yellow triangle with a ! in it in drives.

That will be a software issue.


you could remove that item and reboot and let windows try to detect it.

Then you need the proper driver, since its a burner.

Go to the Samsung website, know the correct model number,
and get the driver for it.
install the driver, obviously.

Something up there should get it done.


Good luck.


PLEASE RATE THIS ANSWER
8/31/2011 2:43:02 PM • Samsung... • Answered on Aug 31, 2011
0helpful
1answer

Dvd drive is getting detected

You could try flashing the firmware.

Do this by visiting the Samsung website, you must install the firmware for your exact model of DVD drive.

Take care!
damnor01
7/18/2011 12:03:48 PM • Samsung... • Answered on Jul 18, 2011
0helpful
1answer

I have octo edge samsung

make sure that the dvd rw is getting enough power test all leads that are attached to the dvd rw including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or you might have to physically unplug the leads for this cdrw/dvd rom then plug them back in this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if your computer came with a motherboard disc the drivers could be on it your drivers may have been corrupted or you might have a virus run your antivrus program hope this helps
7/14/2011 6:54:36 PM • Samsung... • Answered on Jul 14, 2011
0helpful
1answer

My Samsung DVD writer's Tray

the drive might be getting intermittent power
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps

7/6/2011 8:50:09 AM • Samsung... • Answered on Jul 06, 2011
0helpful
1answer

I have samsung octoedge speedplus

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs:

Click on Start, Run, and type regedit and press Enter: Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device: if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps

7/6/2011 8:43:21 AM • Samsung... • Answered on Jul 06, 2011
0helpful
1answer

I am having problems with

Hi vivek_cv99
You need to check the read and write speeds and also the dvd max speed . if issue remains , your drive is defective .
Best regards ,
fanaudi .
7/2/2011 8:00:20 AM • Samsung... • Answered on Jul 02, 2011
0helpful
1answer

Hello, I've writemaster cd/dvd rom and

how old is it? maybe the lens has weakened thus being unable to read/write DVDs
6/6/2011 12:03:42 PM • Samsung... • Answered on Jun 06, 2011
0helpful
1answer

My driver is not detected

make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they are probably old and faulty ? Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.hope this helps

5/27/2011 2:36:44 PM • Samsung... • Answered on May 27, 2011
0helpful
1answer

Samsung octoedge dvd r/w software

if you are having problems with your samsung combo drive
if your computer came with a motherboard disc the drivers could be on it make sure that the cd rw is getting enough power test all leads that are attached to the cd rw including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps

5/21/2011 4:26:39 PM • Samsung... • Answered on May 21, 2011
0helpful
1answer

My samsung combo drive TSST

When a drive starts having this problem you need a new drive. Your drive is failing. They are very cheap online, only $20-$30 from NewEgg or Amazon.
5/5/2011 7:31:40 PM • Samsung... • Answered on May 05, 2011
0helpful
1answer

The Computer doesnt detect the

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps

5/4/2011 6:13:22 AM • Samsung... • Answered on May 04, 2011
0helpful
1answer

Decoder is not loaded

You need to install some sort of DVD software.

A few are
PowerDVD
Intervideo
DVDFab
Media Player Classic

Install one of these and it should fix the problem for you.
5/3/2011 4:16:48 PM • Samsung... • Answered on May 03, 2011
0helpful
1answer

I need driver of my

If your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll to cd/dvd drives you could see a yellow question or exclamtion mark ! ? or a red x right click to update driver
hope this helps

5/2/2011 4:49:35 PM • Samsung... • Answered on May 02, 2011
0helpful
1answer

MY SUMSUNG DVD writer octo

Hi,

This issue is common to CD/DVD-ROMs. To fix this issue, visit my technical page at reyfrancisbasa2.blogspot.com for a graphical step-by-step instruction.

Thank you for visiting FixYa!
4/25/2011 3:08:59 PM • Samsung... • Answered on Apr 25, 2011
0helpful
1answer

I cant read write CD

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if your computer came with a motherboard disc the sound drivers could be on it if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps

4/23/2011 6:27:42 AM • Samsung... • Answered on Apr 23, 2011
0helpful
1answer

I have a dell dimension

those are the basic drivers for all cd. dvd, and rw drives. if you are trying to use the drive to burn a cd/dvd you need to purchase software for it your download a free burning software from filehippo.com called xpburner or burnerxp i cant recall the exact name
4/14/2011 3:13:38 PM • Samsung... • Answered on Apr 14, 2011
0helpful
1answer

I am installed with Cd/DVd

1.control panel->system->hardware->DEVICE MANAGER 2.uninstall your driver 3.restart you computer 4.on tray icon a balloon come with a MSG of 'found new hardware' 5.click on it 6.select your driver from it .then select suitable option
if you still have problem buy a you op(win xp,vista,7..).using that disk repair you computer
3/4/2011 3:17:22 AM • Samsung... • Answered on Mar 04, 2011
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