Can you logon to your computer in normal mode or only in Safe mode?
This would be the best way to run Chkdsk:
1. Disable any security software before attempting to upgrade or do a clean install.
2. Make sure your computer is updated (devices and applications)
3. Disconnect any external devices before installing.
4. Check your hard disk for any errors:
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: chkdsk /r /f
When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.
There are other fleshed-out ways to run CHKDSK in the following article:
Quick Fix: CHKDSK Cannot Open Volume for Direct Access Error