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Xerox Phaser 7400/DXF Laser Printer Questions & Answers
Xerox Phaser 7400DN keeps rejecting jobs I send
It's hard to set up the mpt tray when the display is out. Send the job to the printer with no paper in the mpt. The printer should then ask you to put 11 x 17 in the mpt. Hope that helps.
Error code 929
Pls check the Wast toner full. or not and check wast duct assembly,
that assembly spring was damaged, pls replace duct assebly and change new wast toner,
Error u60
code u60: Job offset home position sensor does not detect home position for the Job Offset Assembly.check home possition sensor actuator home posiition sensor sns harness ... is there any damage or misalignment. replace broken parts. if that did not help Test the job offset home position sensor. run the service diagnostics offset home position test. Does the sensor function correctly? If yes you well have to replace the engine control board. That will give you that error. Hope this helps if you need more help let us know at iteminconline. iteminconline
Xerox 7400 wont print colour
Did you load up the "Universal Printing Driver"??? it only prints monochrome on most Xerox printers...You should use the PostScript Driver for this printer.
When I turn on my
Solution : Power OFF the Printer, Wait 10 Seconds, Then Power ON
- Press the power switch, located on the left side of the printer, to the OFF (O) position
- Make sure the printer remains powered OFF for at least 10 seconds.
- Press the power switch to the ON (') position.
Solution : Remove Additional RAM (Memory)
CAUTION: Circuit boards and modules are electrostatic discharge (ESD)-sensitive components. These components are designed to be protected from damage due to ESD during normal operation; however, proper static control precautions should be followed to prevent damage while handling these components.
Power OFF the printer and remove any RAM DIMM that was not originally installed in the printer. After the additional memory has been removed, power ON the printer. If the printer returns to normal operation after the memory DIMM has been removed, replace the DIMM.
NOTE: Third party memory is not supported. There are no hardware or software modifications to ensure third party memory will be compatible with the printer. I’m happy to assist further over the phone at
https://www.6ya.com/expert/joe_8b8c2cd6ce148309
We have a Xerox Phaser
start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at it's drum and the paper underneath. If the issue is there at that point then it would point to loose toner residue underneath the cartridge. if not then the fuser area has to be cleaned. Wipe the area clean with a lint free cloth, do not use compressed air.....
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
I have Xerox Phaser 7400 with an error 928 we
Error 928 refers to the fuser motor failing.
Problem could be with fuser motor, motor drive board or engine board.
One other possible cause would be if you are sending too thick a card stock through
the machine, this can cause drag on the fuser which the machine interprets as
a motor failure.
Hope this helps.
My document is in portrait. I've used this same
In your print driver, (start menu, printers and faxes, right click on your printer, select printing prefrences, and select protrait.)
This will set you back to your original portrait print prefrence.
Code 82265
- Turn off the printer. Turn on the printer.
- As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
- Release the buttons, it will now come up in the service mode.
- Scroll down to the function menu, hit ok, scroll to clear isc fault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
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