20 Most Recent Zoom X6 (5590) DSL Modem (55900003) Questions & Answers


Can't restore my iTouch to original settings

Update firmware defaults your ipod/touch to sync-mode. Double check the sync settings "Devices" => your_ipod => "Summary" => "Options" => [_]"Manually manage music and videos"

Will not bring your music files back, but it's a start.
2/23/2018 8:43:32 PM • Zoom X6 (5590)... • Answered on Feb 23, 2018

I cant log on with wifi on my laptop at all

try to reinstall the driver
12/6/2013 7:58:07 AM • Zoom X6 (5590)... • Answered on Dec 06, 2013

I can't remember my password

Welcome to Fixya. To be able to find the password of your wireless network you need to access the Zoom Configuration Manager settings page.
To access the Settings Page or the Zoom Configuration Manager, Open a browser and type The username is admin and the password is zoomadsl
Click on the Wireless Icon in the Zoom Configuration Manager at the top of the page. This will open the Wireless Setup Page. Under Encryption you will see there your Passphrase and that is the Password for the wireless network. You can also personalize the Passphrase so that you can easily remember it.

If you have questions please let me know. Thanks for using Fixya.
6/1/2011 9:07:23 PM • Zoom X6 (5590)... • Answered on Jun 01, 2011

How do i find out

your password for the router is usauly underneath the router or at the side
6/1/2011 7:52:27 PM • Zoom X6 (5590)... • Answered on Jun 01, 2011

Hello, I keep loosing internet

try to check the status of the lights on your modem. Try to check the light in globe icon, that is the icon for your Internet status, if is GREEN it mean to say that it has connection. When it turns to RED, check the DSL light if it is in SOLID GREEN, When it blinks try to check it with your Service provider.
5/30/2011 8:22:06 PM • Zoom X6 (5590)... • Answered on May 30, 2011

Cannot make with internet

try to reset the router by pushing the reset button on the rear part of the router hold it for about 10 seconds until you can see the router restarting. be sure that your cables are rightly attached.
5/6/2011 2:52:56 AM • Zoom X6 (5590)... • Answered on May 06, 2011


Enter "admin" for the username and "zoomadsl" for the password
5/3/2011 2:42:40 AM • Zoom X6 (5590)... • Answered on May 03, 2011

Wirless works for the netwoek

The router's password is a Passphrase or the WEP or WPA orWPA2 encryption key. The Passphrase generates the WEP or WPA or WPA2 encryptionkey and this is in the router's wireless settings. To connect to your wireless router, it needs the router'swireless settings configured ie SSID, WPA or WPA2 encryption key and also thewireless cards in all the laptops and or computers needs to be configured withthese router's wireless settings. Then the laptops and desktop computers cancommunicate with your wireless router.
3/16/2011 9:31:53 AM • Zoom X6 (5590)... • Answered on Mar 16, 2011

How do i set a password to protect my wireless

Access the Router's page and go to Wireless configuration. You may assigned a WEP key that uses hexadecimal value (A-F, 0-9). So if someone attempts to access your Wireless network, they will prompt to enter a Wep key.
2/18/2011 7:18:34 AM • Zoom X6 (5590)... • Answered on Feb 18, 2011

Internet light does not light


If you're saying that the outage is now repaired what you can do is to power cycle the modem and wait until the internet light lit up. If not try to report it to your ISP so that they can investigate on it.

Thanks for using Fixya.
2/6/2011 4:40:45 PM • Zoom X6 (5590)... • Answered on Feb 06, 2011

My zoom x6 modem doesn't block pings (ICMP). How do I configure?

Blocking ICMP pings on a Zoom requires a few steps:

1) Go to Advanced Setup and select Advanced Firewall Filter.
2) Enable Advanced Firewall Filter.
3) Click on Security Policy Configuration.
4) Click on Policy Rules for "Add Firewall External-Internal Filter Rules."
5) Click on Add Policy Rule.
6) In the row labeled "Protocol," select "neq" and enter ICMP where it says "(Protocol Number or Name)."
7) In the row labeled "Select the direction to filter packets," select BOTH.
8) In the row labeled "Filter Action," select DENY.
9) Click on Save Changes and repeat 1) through 5).
10) In the row labeled "Protocol," select "eq" and "TCP." Below, select BOTH for direction, and ALLOW for filter action.
11) Save changes and repeat 1) through 5).
12) In the row labeled "Protocol," select "eq" and "UDP." Below, select BOTH for direction, and ALLOW for filter action.
13) Save changes.
14) Go back to Basic Setup and save changes to Flash.

That's it. Good luck!
9/21/2010 6:10:28 AM • Zoom X6 (5590)... • Answered on Sep 21, 2010

Dsl light blinking, no internet

Hi! Please try turning it on and off but give interval and observe if the internet light will blink.
9/11/2010 6:47:12 PM • Zoom X6 (5590)... • Answered on Sep 11, 2010

Had a virus now all

If your modem came with software, install software and follow on screen instructions.
8/18/2010 4:17:06 PM • Zoom X6 (5590)... • Answered on Aug 18, 2010

Cant see what the wep key is

Log onto your router and get it.
It will be under wireless / security.
You should not be using WEP anyway, its better than nothing, but you should use WPA2 if its possible
8/9/2010 7:09:27 PM • Zoom X6 (5590)... • Answered on Aug 09, 2010


hi, find both ip address of pc0 and pc1 , when you get that , go to start, execute, and write cmd and then intro , in this window write ping and the address ip example ping , try with both ip addreses , and try with the getaway to, if you have 0 packets lost yo must to conect, other thing is check de mask you need to have the same mask on pc0 and pc1 , chek the firewall setup
7/27/2010 6:11:33 AM • Zoom X6 (5590)... • Answered on Jul 27, 2010

Well the other day I was at the flea market and I

There should be a rest button on it some where you can press. This may appear like a pin hole that you need a Tooth pick or needle to press. You can also try using admin as the user and administrator as the password all lower case for both. Other than that you would have to go to the manufacturer website and download the user manual for your router and find the directions for resetting it.
7/20/2010 5:11:25 PM • Zoom X6 (5590)... • Answered on Jul 20, 2010
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