Freecom (24358) 160 GB Network Hard Drive - Answered Questions & Fixed issues

you have to download the driver for the hard drive go to the hard drive manufacturer web site , find the down load for you model hard drive and the imac operating system download and run

Everything is possible. Few points. Is this external hd? Did you used the software and the drivers given by the manufacturer? Which OS are you using?
Yes it is possible to erase everything on any type of the drive and start from scratch. You can do this by formatting the drive make sure you do NTFS format.
Let me know please!

Sir, you can buy usb cable cord to a computer shop. i guess it is not expensive but you have to bring it and tell them in what model you using it. i hope that i help you, sir.

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

1. The USB cable between the drive and the computer may be damaged.
2. The circuit board which connects your drive to the interface of the external may be blown.
3. The power supply (if applicable) may have a blown transformer.

The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

May be that is hidden..Go to the control pannel look for folder options and then in the view tab check the box show all files and then click ok.

connect it again see if are able to see your files again. if not then there are data recovery tools available on the internet.

But i think the first method will solve your problem

I would try it on another PC to see if it is the drive or your PC that is the problem.

Is it just a new plug in USB drive? If so try assigning it a different drive letter on another computer Control panel - Administrative tools - Computer management - Disk Management (in left hand panel on XP) - Then change the drive letter. ( it will say that some programs may stop working - this is if there are programs or shortcuts on a computer that already point to data on the drive as they will still be looking for the old drive letter. Don't change the drive letter if the external drive is full of stuff.) This process has worked for me

Drives do fail Nick. Is it powering up [power supply problem?] Plug it in and go to Start/Control Panel/Admin tools/computer management/storage/ removable storage and disk management. See if the disc is recognised there. If it is not, and if the disk is spinning Try putting it into the deep freeze overnight. Plugging in next morning and if it fires up get as much off as possible before it goes down again.

It sounds like your OS (windows XP+, I presume, as it's NTFS) is reading the wrong partition information from the hard disk.

Use this (free) partition software to delete all partitions on the external drive (and make VERY sure that it's pointing at the external, and not your main hard disk!).
http://www.partition-tool.com/personal.htm
...so delete all partitions; make a new one and see if that is 250 GB.
If yes, format.  Sorted.
If no, you could try editing the partition table directly with this:
ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/PTEDIT32.zip
...you'll again have to be careful you're working on the right hard disk.  To use this, you'll need to know the number of heads, cylinders etc.  This data might be on a label on the disk (inside the external drive case), or you might be able to get it from the disk's manufacturer; either on their website or by emailing their tech support.

If editing the partition table doesn't work, or if the numbers keep reverting/changing, then it's highly likely that the hard disk is stuffed.  Only thing to do then is replace the hard disk in the external case (make sure you swap for the same type: IDE for IDE and SATA for SATA); or explore your warranty options.

Hope that helped.  Good luck!

This should not be to hard to recover.

Unless reformatted it is likely that only file indexing problem is the issue.

External hard drives are for copies.
Never allow a to ever be your only copy.

FREE FILE RECOVERY PROGRAM GOTO:
www.recuva.com
Just choose a drive,
Your Hard drive.
Then click the Scan button.

Hope this Tip helps you.
From someone who has lost a lot of Data

r/
David

Is this a SATA drive and what operating system is loaded on it? .
you may have to insert the installation disk to reset the password.
There is a Linux program on the internet to reset the password to default but there is no guarantee to this. This is for Windows XP
2. You can also get some one with a Linux box to view and backup your data on another hard drive but the PC will have to be compatible to accommodate the hard drive capacity.
3. Try not entering a password at all when in the password/ user screen "hit enter"
.

make sure your reading the files on the same type of system.. if it is formated in NTSF you can only read in in newer windows systems, if it is in FAT32 it needs to be read on a fat32 system

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

It should automatically allocate a drive letter to it. Go to windows explorer and hit F5 to refresh the display and you should see a new drive letter with the name of FREECOM next to it.

hello Dude ! You have to open the case of that harddisk ,sorry and if the wires are cut from there positions u must solder them back , and put the to its rite position .

in short get ur tool box and have fun

bye

Check if the disk is NTFS or FAT32 or some other format. Because if it is in raw format you are dead! Also another tip is call the merchant you bought the USB from. Because if you buy things online, sometimes the product is bad quality. Another solution that saves time is to change to another USB.

Assuming this external hard drie is powered via USB, you probably just need the drivers:
http://www.freecom.com/ecsupportdetail.asp?serie=Mobile+Hard+Drives&group=1148826&interface=1148827

Have a look here>

http://www.freecom.com/ecDrivers.asp

I can't see any Mac drivers for the drive...

I found this page>

http://freecom-usb-osx.sourceforge.net/

You might be able to get some help here...

Sounds like it needs re-formating.

You might try> http://www.freecom.com/ecSupport.asp

Look through there to see if they have a utility that can sort the problem out....
Or a FAQ section where there might be a bit of help with the problem...

These drives need to be in open air or they can overheat and stop working.

Right click on the F:\ ,click format.

Look to see if the details of the drive are in the window.

Capacity ? 150gb ? or something close.
File system NFTS ?

If these details are there you can format the disk again.

I would look through the support site and see if there are any updates>

http://www.freecom.com/ecSupport.asp