20 Most Recent Tao 89811-PB1 Digital Picture Keychain Questions & Answers


I've now returned the original keychain, bought another.... same thing. Returned, bought a third.... same thing. Never works unless plugged into a USB port. I sat on hold two times to customer support for over a half hour. They were useless, one blamed it on the store that they must have damaged it. The other blamed it on the USB cable - which didn't make sense. If it can download pictures, the cable should be fine. I played the game anyway and swapped cables - same result. These things are just pieces of crap!

Tao 89811-PB1... | Answered on Aug 28, 2019


Does it need a Format, this would clear all camera faults

Tao 89811-PB1... | Answered on Oct 30, 2017


heyo

I was a little frustrated reading the above...being a PC user....apparently, this work well for Mac users

first, you must 'charge' the unit for 3 hours.

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

Tao 89811-PB1... | Answered on Feb 18, 2015


like anyother keychai i guess it's a micro USB or other sub usb connection , plug the usb cable into the keychain on one end and at the other end connect your computer, after few seconds of driver installation you should have a removeble drive appera at my computer , thats you keychain
Hope this helps Samantha :)

Tao 89811-PB1... | Answered on Apr 26, 2014


Check out their web page at www.mscustomercare.com. You can find the SW there.

Tao 89811-PB1... | Answered on Dec 08, 2013


It seems you may have corrupted your key chain somehow, try to reistall what ever program is runnig the pics on the key chain.

Tao 89811-PB1... | Answered on Nov 28, 2013


If you are able to remove the battery, that it out and reinstall it, yhat should fix your problem.

Tao 89811-PB1... | Answered on Jan 02, 2011


The memory chip inside it has failed -so the keychain unit is dead. You will have to buy another.

Tao 89811-PB1... | Answered on Dec 26, 2010


i want to upload photo on my usb lcd keychain

Tao 89811-PB1... | Answered on Nov 29, 2010


I can everything to work on the kep chainphoto, but can't no pictures on pc to even show up or click on??

Tao 89811-PB1... | Answered on Sep 20, 2010


go to their website... www.mscustomercare.com and they have the drivers and stuff there....The problem i have is that after ive charged it for 3 days it wont turn on! It works when its plugged into the USB but as soon as i unplug it....wont turn on!

Tao 89811-PB1... | Answered on Apr 07, 2009


Hi Maria, I accidentally found out how to get it to work. What the instructions do not tell you is after you move the arrow to USB Update, you want to hit the little power button on the keychain. You should hear a little tone that your computer makes when new hardware is attached. At that point, you should be able to run the program and it should recognize your device.

I suggest you modify they instructions on Step 1.

Dina43

Tao 89811-PB1... | Answered on Jan 16, 2009


I was a little frustrated reading the above...being a PC user....this apparently works well for Mac users.

first, you must 'charge' the unit for 3 hours.

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

Tao 89811-PB1... | Answered on Oct 09, 2008


Mine does the same thing AND the pictures that were uploaded look all washed out. Pictures look horrible.

Tao 89811-PB1... | Answered on Oct 09, 2008


Hello Michred,
they have a new download
http://www.taoelectronics.com/download.html
download, run, reboot, plug in the keychain, it should work then

Good Luck
Wayne

Tao 89811-PB1... | Answered on Sep 10, 2008

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