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I am getting read and
You may try to run Diagnostics from this link
for your tape drive.
That software will evaluate your tape drive's health and determine if it needs to be sent in for service. The application also detailed information and the ability to quickly download updates to the firmware, application, on-line
help, test script and releases notes.
See the pic below.
Hope this helps.
on May 21, 2010
Quantum superloader not showing in windows device manager
First off, I have to say that I have had nightmares with Quantum tape libraries. It is possible that they are still manufacturing lemons. I had one replaced 4-times and it still did not work!
Start troubleshooting by making sure that it is identified by the controller card it is connected to. You should see this during the server POST before Windows starts. If you don't see it there then Windows definitely won't see it. Send it to Quantum for service.
If the controller sees it then make sure that you are using the Backup Exec drivers. Never use the manufacturer's drivers with Backup Exec. Veritas, now Symantec, has a downloadable utility called the Device Driver Installation Wizard that will make sure you have the correct driver loaded.
I hope this helps.
on Jan 23, 2010
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