20 Most Recent Jenn-Air Jenn Air Side by Side Counter depth Refrigerator 22 Cu. Ft. - JCB2280HE Questions & Answers

problem thermostat call a technician for a proper diagnosis and replacement part

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned WARMER WHICH MAKES THE REF COLDER AND VICE-VERSA. SEE?
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
But is probably a common defrost problem The ice build up
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

If you need more help go here:

http://www.applianceaid.com/procedures.html

MORE TIPS AND TRICKS:
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WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
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most fridges have a evaporator dish or container.
it must be emptied ...and cleaned and disinfected.

now-a -days they are usually mated with the compressor and cool this unit down. notice there is no coil along the back of the fridge...it is usiually behind the fridge at the bottom with a cardboard or plastic access cover...
this will make the unit cool better and return the cooling to normal....
\next
clean out your freezer...i bet it's full of 4 month old packs of something you'll never eat....this will let the freezer breathe and circulate air to the coil ...i bet it has 3 in of ice on it...yikes...your not alone...most people do this...\
get a freezer if your getting ready for the apocalypse and liberate some room.
good luck

2389 model Jeff of Clayton, CA Original review: June 2, 2006 We purchased a Jenn-Air JCD2389GES side by side four years ago. We thought we were buying a quality refrigerator, with a name brand that was respectable and with the idea that you get what you pay for. We went ahead and spent $2200 on purchasing this and within a year noticed that it made noises, the refrigerator side didn't stay cold and the freezer side froze food that developed freezer burn with in a week. Just this past week the refrigerator was on the coldest setting and the food was slightly above room temperature. A hundred dollars of food had to be thrown away. ---------------------------------------------------------------- The best way to find old prices is to find reviews. The best ones are on websites that do reviews themselves as they always list the price. https://www.google.com/search?q=jenn-air+jcd2289atb+review ..

It's a Jenn-Air, you will need a service call. They are totally electronic and very complex. Look in the manual first as there may be a child lock function on the controls. It sounds like a thermister has failed though which is a temperature control device. It shouldn't freeze at 38'F, 6' above freezing.

then look under it and find out many things we can not do for people

Press lock and light for 3 seconds

https://nycunitedlimo.com/

Hi! Please check the troubleshooting part of the manual to a similar JENN-AIR fridge https://manualsbrain.com/en/manuals/947419/?page=15

Possible faulty water solenoid valve may be the problem not letting water through.

notify jenn air

check warer source --water valve --and filter

Just like any cooling system, they are highly dependent on the heat exchangers being clean. Over the years, they will collect dust, dirt, insects, human hair, etc., that eventually clog the heat exchangers, radiators, condenser coils, or whatever you want to call them. Unplug the refrigerator. Pull away from wall. Remove rear panels (no special tools required). Once panels are off, you can see the compressor and condenser coils, and all the afore mentioned dust accumulations. Clean everything carefully. Once done, put it back together, turn it on and allow 24 hours to determine if cooling capacity has returned. It is very useful to have internal thermometers to test your freezer and fridge temps before/after. Now, if no improvement, then your thermostat could be failing, preventing the compressor from running long enough. However, before going down a long laundry list, perform the cleaning steps first, then report back for additional support. This may help too: Repair Tips For Fridge That Not Cooling Best regards,

This is normal on self defrosting models

A GFCI detects shorts in an electrical system and isolates power to prevent that device from harming other components upstream. GFCI's do go bad so that possibility exists. However, I would recommend trying to plug in your refrigerator into another outlet in your kitchen that has a different GFCI plug. If it does not trip then the GFCI needs to be replaced. If you do not have another available GFCI outlet and you plug it into a regular outlet, your breaker for that service line MAY trip. Better off testing with another GFCI. If your second GFCI trips, then the problem is with your refrigerator...meaning you have a short in your refrigerator. If you think this is something you can troubleshoot...BE CAREFUL!!! Always unplug your refrigerator before going into the components of the refrigerator. One thing you can do is turn both the freezer and refrigerator temperatures OFF or to their lowest setting. Plug your refrigerator in and see if the GFCI trips. If it trips you have a major short...probably in the bottom of the refrigerator. If it does not trip, turn the freezer temperature on first and see if it will run without tripping the GFCI. If it runs, then turn the freezer temp OFF. Then repeat the process testing the refrigerator components. Ice makers have been known to generate shorts in the system as well. There are various ways to troubleshoot a fridge. If you do not have the required electrical troubleshooting skills then PLEASE call a service technician.