20 Most Recent Thermador PC366BS Stainless Steel Gas Cooktop Questions & Answers

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Regarding: GE Monogram Cooktop ZGU48N4G The problem I have is that I need to remove the brass tubes that attaches from the burner base to the inside. The brass tube (Chamfer) bound up and broke someth

I have a ZGU375ZSD. Same issue. I could not get below. I drilled a whole in the side, and used a hack saw and tin snips to cut a much larger hole so I could get vice grips on the lower nut. I bent the metal back and put some metallic tape over the whole. I figure the unit is under the counter, and in my case on the back side. GE said it was not repairable, offered me a 75% discount on a replacement. I fixed for around $400 instead of $1,200 replacement. There really is not good solution.
3/11/2014 10:03:29 PM • Thermador... • Answered on Mar 11, 2014
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Need to convert back to city gas

The gas co. Should do all this for you. They will be glad since it will give them more business.
1/30/2013 4:15:11 PM • Thermador... • Answered on Jan 30, 2013
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Have a thermador pc366 six burner range, the 2

Did you get an answer on this? Have the same problem and the house call starts at about $100
6/17/2011 10:06:07 PM • Thermador... • Answered on Jun 17, 2011
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My 6 burn cook top

Hi,
Here is a tip that I wrote that will help figure out why the burner spark keepson clicking...

Gas Range Repair Burners Keep on Clicking
heatman101
6/16/2011 11:38:14 AM • Thermador... • Answered on Jun 16, 2011
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Burner shuts itself off after 10 0r s minutes of working normally

this unit has a gas coil controling the valve . and wen it gets hot it is failing and cannot keep the gas on . replace the valve coil // mm
4/2/2011 2:20:56 AM • Thermador... • Answered on Apr 02, 2011
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0ne burner won't ignite, there is no spark from

Hello- These burners can be difficult to disassemble. I would first try an brush the ignitor, electrode, with a wire brush if it is blackened just be careful not to crack the ceramic. Also, make sure that the burner cap is on correctly, it will not spark if the burner cap is not positioned correctly. In order to remove the burner you have to remove the Ventrui tube, this is the bronze nut with the tube attached that is in the center of the burner. You will need a 20MM socket. If you can get the venturi out the burner will pull off. I believe on this one you have to take off both burners in order to remove that section of the cooktop. Be very careful no to force the nut because if it starts to turn but is not actually loosening then you are turning the orifice holder underneath and can crimp or crack the gas supply tube to that burner. The problem with these is that they often do not come out and have to be drilled off and then replaced along with the orifice holder that it screws into under the cooktop. Now, if the problem is occurring on one of the burners that has the extra low simmer (the ones that you can set to come on and off at an interval) then you will probably need a Potentiometer kit which replaces the switches and the spark module. Unfortunately it will probably be best to have a Tech out who is familiar with Thermadors and their particular issues. Sorry
9/28/2010 5:26:52 PM • Thermador... • Answered on Sep 28, 2010
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I am looking for replacement

I have found ONE source for both of these.... they state them in stock, and they've got both sizes... according to your model number these should be correct.... Click HERE and enter your stovetop model number and select eithe large burner cap or small burner cap from the pull down menu...

HERE Is your LINK
12/8/2009 5:14:58 AM • Thermador... • Answered on Dec 08, 2009
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Stainless Steel Cooktop - Remove Sealant Spray

try paint thinners , but before you do any thing you need to call the workman to see what brand of glue he has used.or to come out and clean it off for you or to see if thinners will work , it normally does but when i do resturant kichens out any spillages of glue is removed straight away.you will need to use polish cleaner after the thinners to stop any further marks appearing
9/30/2009 2:20:10 AM • Thermador... • Answered on Sep 30, 2009
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Thermador PCS364GDUS griddle needs cleaning.

Wear gloves, put all items in a garbage bag. Put outside and spray a can of easy-off oven cleaner on all parts. Seal bag and let sit for 24 hrs. They should come out looking new after you rinse them off. After you wash them off, put them in a 300* preheated oven for about 30 min to ensure they are dry.
10/23/2008 1:57:50 PM • Thermador... • Answered on Oct 23, 2008
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Ingiter won't stop sparking.

You might have cracked the electrode if you were scrubbing next to it, otherwise you might try taking a little sandpaper and scuffing off any residue on the top of the igniter and seeing if that does the trick. Good Luck!
8/27/2008 9:15:27 PM • Thermador... • Answered on Aug 27, 2008
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Igniter issue - some do not turn on other do not turn off

I would try cleaning the burners. You can purchase cleaning brushes made specifically for this purpose and they work like a charm.
12/5/2007 3:58:06 AM • Thermador... • Answered on Dec 05, 2007
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Some of the control knobs on my Thermador Rangetop PCG366W sink all the way in so that you can't see the writing on the knob, is that normal? If not, is there a fix for it?

Burners Do Not Start Hand on burners The Burners Do Not Start There are several solutions for this problem: The main gas supply may not be turned on. Make sure it is turned on. Check the power supply and make sure the unit is plugged in and the circuit breaker has not tripped. Make sure the burners are properly positioned. The igniters may be dirty. Carefully wipe the igniters with a cotton swab dampened with water after they have cooled down. Gently scrape the soil off with a toothpick. Avoid exposing the igniters to excessive water as a damp igniter may not light up. Remove any lint that may remain after cleaning. The ignition will be quicker if a cooking pan is on the grate. Ignite the gas at full and once alight, turn it down to around 50%. It should lock on within 6 seconds. Does the burner click when the burner knob is in the ON position? If yes, you may have a wiring issue at the outlet that the appliance is connected to. Turn off the main gas supply and contact a qualified electrician to fix this. Does the burner click when the burner knob is in the OFF position? If yes, check for the following: 1. Check to see if the burner cap is properly placed and the igniter is not wet or dirty. 2. Check to see if the regulator supplied with the unit is installed properly. The arrow on the regulator should be pointing to the appliance. Please call a professional installer
1/16/2023 6:59:14 PM • Thermador... • Answered on Jan 16, 2023
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Thermador induction cooktop CIT304E error code U 24

Question moved form Water Heaters to Thermador Cooktop There is an F24, but not a U24 F24 Touch input key stuck Replace power relay board, and touch panel https://www.google.com/search?q=Thermador+induction+cooktop+error+code+U+24 ..
12/26/2021 8:00:43 PM • Thermador... • Answered on Dec 26, 2021
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Two electric burnings on thermador cooktop not working. Can they be repaired

Surface burners are typically either a coil type, solid type or a ribbon coil as used in smooth top ranges. All of these consist of a heating wire that uses electric current to produce heat. Coil type elements can be checked for continuity by removing them from the terminal block and testing them with a multi-meter.You should also inspect the terminal ends for signs of heat damage or corrosion, and if present, you should replace the terminal block or receptacle at the same time. You will need to remove power from the range to change the terminal block. Solid elements and smooth top elements require raising or removing the main top to gain access. You will need to remove power from the range before lifting the main top. Continuity can then be checked with a multi-meter, once you have removed the wires from the element terminals. On modern electronic control ranges,the oven temperature sensor is the part thatregulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meterbut will need to know the correctresistance of the sensor at room temperature. Remove power from the appliance before performing this test. The infinite switch on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check foroverheated wires or faulty terminals first.Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch.
  1. If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons.(Locate the suspect switch for testing. Label all wires and terminals before disconnecting. A close up digital photo may be helpful.
  1. On the burner control switch the terminal labeled "P" leads to the burner indicator light. The terminals labeled "H1" and "H2" lead to the burner element and the terminals labeled "L1" and "L2" (sometimes "N1" and "N2") are the power supply wires.
  1. Set yourmultimeterto ohms setting x1. Turn the burner control to the highest temperature setting. Place one probe on pin "L1" and the second probe on pin "H1". The resistance measurement should be very low, zero to twenty ohms. If the test shows high or infinite resistance, the burner switch is defective.
  1. Repeat the step above for the terminals "L2" and "H2".
  1. If the control passes that test, turn the temperature setting to about the middle of the range and repeat the previous two steps. This will test for an intermittent problem with the switch. If the test does not show continuity with very low resistance, the switch should be replaced.
  1. With the switch turned to the "Off" position, the resistance on each of the pairs of terminals tested above should now show no continuity or a reading of infinite resistance.
  1. A test for continuity between "P" and "L1" when the burner control switch is on should show continuity. The light should be on whenever the control is turned on. If your test shows continuity, but the light does not operate, it is likely the bulb has failed.
If the burner switch shows high or infinite resistance, the switch is not passing along current to the burner and so the switch should be replaced. ) Most modern ovens usean electronic control board to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced. element burner testing range element-short.2-undefined-undefined-0_3.gif element burner 0-undefined-undefined-2_1.jpg infinte switch_noheat_03-undefined-undefined-5_1.jpg infinite switchs stove-undefined-undefined-9_0.jpg
3/17/2020 7:09:00 AM • Thermador... • Answered on Mar 17, 2020
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