20 Most Recent Empire GWT-25 Wall Mounted Panel Heater Questions & Answers

look inside the control panel of the heater. look for a 120 volt to 24 volt transformer.  There may be a fuse on the transformer secondary.  The thermostat switches a hot 24 volt wire so you won't find a common at the thermostat.

You're heading in the right direction. Especially, with a 10 year old heater that's never been cleaned.
Using a vacuum (a shop vac is great for this) that has a hose and brush attachment will do the job. Also, canned compressed air with a straw nozzle (like you clean your computer with) can be used to blow out the pilot tip and reach areas the vacuum can't.

After you've cleaned the heater, check for wear and damage to any of the internal parts. Especially, any wiring that may look burned or frayed. Also, be sure that the exhaust vent damper is working properly and the exhaust vent piping is free from obstructions. The clicking you heard may have been from the automatic safety damper switch.

If after 10 years you can't find your Owners Manual, here's a link to it. It will assist you any cleaning the unit and spot any problems.

http://www.empirecomfort.com/EMPIRECOMFORT/pdf2009/manuals/12425-1008GWT.pdf

Good luck and remember to clean the wall heater annually.

Rich

it if smells or is burning yellow turn it off and have it serviced asap

Hi clean out tiles with air line clean pilot / if still goes out check thermocouple

Hi, working with natural gas and converting them over to propane for the country folk, I do indeed know the sound. You might want to take a look at the burner section for any signs of carbon,soot, build up any where.If the gas pressure has changed for some reason, you will get this blow torch sound.You would need the correct meter to check or measure the inches of W.C. Inlet pressure not to exceed 1/2p.s.I. Outlet for propane has changed over the last 10 years, you will now find on the MGV (main gas valve) for propane is almost the same as with natural gas.W.C. is a measurement used in reading gas pressures, stands for inches of water-column. Recommended pressures are well marked in manuals and on valve its self. Right at 2.5 to 4" w.c. So, check for carbon build up and clean if needed.If it burns radical, pressures should be checked with a gas pressure test kit.Yellow Jacket makes a good one. I hope this has been of some help to you, Sincerely,
Shastalaker7

If the wall control is the thermostat, then if you shut it off, your unit will not come on at all. If there is a pilot on your heater, it will remain on unless you shut it off at the gasvalve or gas shut off valve. Some heaters light themselves when they need to come on.

the pilot oriface is blocked it needs cleaning out ,

It needs a new thermal coupling. thats the copper tube, one end is in the pilot, the other end is srewed into the valve

you may have a bad gas valve

there could be something stuck in the pilot assembly since you added a new tank to system. Check to make sure flame is hitting thermalcouple. Can you wait for a repair man to come and take pilot assembly out and clean. He will also replace thermalcouple. If you can't wait and you feel comfortable with taking pilot assembly out. Turn gas and electric off to unit then pull cover panel off. Pilot assembly is held in with two screws. Take tube off of gas valve and take off thermalcouple line off gas valve too. take out pilot assebly. Once you have it out take gas line off bottom of pilot assembly. There is a orfice in side make sure you can see through the orfice. You can also clean thermalcouple with a wire brush or sand papper. Reinstall pilot assembly make sure all fittings are tight. turn gas back on and light pilot. If everything looks good turn power on. Turn heat up run heater for a few minutes then turn heater down and let sit to see if it will stay on.

Air in gas line? Bleed the gas line and try again. Make sure tanks are on.

You have a crack in your heat exchanger and it is sucking in products of combustion. Replace the heater. OR there is a blockage in the intake or exhaust vent. GET IT FIXED OR REPLACED!

There are several possible causes for the described issue with your Empire BF-30-2 heater. Here are a few things to check:

1. Dirty or clogged burner: A dirty or clogged burner can cause the flame to diminish or go out. Make sure the burner is clean and free of any debris.
2. Low gas pressure: If the gas pressure is too low, it can cause the flame to diminish or go out. Check the gas pressure and make sure it's within the recommended range.
3. Faulty thermocouple: The thermocouple is a safety device that shuts off the gas supply if it detects that the pilot light is out. If the thermocouple is faulty, it could be shutting off the gas supply even though the pilot light is still lit. Check the thermocouple and replace it if necessary.
4. Faulty gas valve: The gas valve controls the flow of gas to the burner. If the gas valve is faulty, it may be shutting off the gas supply even though the pilot light is still lit. Check the gas valve and replace it if necessary.
5. Oxygen depletion sensor (ODS) tripped: The ODS is a safety feature that shuts off the heater if it detects a low oxygen level in the room. If the ODS has tripped, it could be shutting off the gas supply. Make sure the room is properly ventilated and reset the ODS if necessary.

If none of these solutions solve the problem, it's best to contact a qualified HVAC technician to diagnose and repair the issue.

The problem you're experiencing with your Empire heat stove could be caused by a few different issues.

• The pilot orifice may be clogged, preventing the gas from flowing properly.
• The thermocouple may be damaged or not functioning properly, preventing the gas valve from opening.
• The ignition module could be faulty and not generating enough spark to light the pilot.

In the meantime, you can try cleaning the pilot orifice with a small brush to remove any debris that may be blocking the gas flow, but do not attempt to fix or replace any parts without professional guidance.

possible dirty or bad flame sensor

Hi, This adjustment might cause a safety issue, so I would recommend checking with Empire or an affiliate by calling 715-707-5101 to check if the extension is permitted by the manufacturer. Thank you.