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Questions & Answers
IO Device Error
My Maxtor died like this. The disk was OK, it was the electronics that blew. I bought a new empty disk drive box and fitted the disk drive and fixed it. Years later the disk still works in the replacement box and power supply. I got my files and data back with the disk drive in the new box. The size of that disk looks small today. It may be Parallel (PATA) and you need a PATA box, that is harder to find as obsolete. You need to try the disk first in another drive holder.
So PATA and SATA??? Look here and read up about it with pictures too:
An external disk unit has three main parts.
1. The disk drive.
2. The electronics box.
3. The power supply.
if you can read the data, remove it.
then reformat the drive.
if this is not possible, replace the drive.
sorry if the fix does not work.
Maxtor External Hard Drive No Power
I assume it is a USB connection? Does it also have a power adaptor or a USB dongle that has 2 USB connectors? If you cannot get it to power up, the only other option to retrieve your data is to take the HD out of the case and connect it to a PC or laptop using a SSD or SATA to USB adapter and see if you can get the PC to recognize it.
I got a new computer and need to install Maxtor on my new machine. How do I do thei?
If you mean the Maxtor disk utility that comes with raw hard drives, it is NOT necessary to install this in order for the drive to work. If the new computer already has an OS on it and is working, what part of the Maxtor utility is it that you think you need? The OS has all the tools you would need to work with the disk. Or you could always download a 3rd party app to do the specific task. If this is regarding an external drive, again the new computer ( and OS) will have whatever tools you would need to work with the disk. In fact you should only have to plug the external disk into the USB port and the new computer will find it and ask how you want to use it, etc. The Maxtor disk utilities that came with raw drives is pretty much obsolete when used with a current Windows or Mac OS.
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